Software Tester Test Engineer

Kishore Ravindran

(C) 925-***-**** ****************@*****.***

Sr Program Manager – hands-on expert in project planning and execution, driving and leading teams through complex programs. A thought leader utilizing tools and agile approach, anticipating risks and developing trusted relationships. Works with multiple teams to continuously grow and develop solutions with quality, under budget and time. Diverse leadership skill set - managing, developing and setting up & leading high performance global teams.

21 years’ experience in IT development and Program management

Excellent Client management experience.

Effective communication with executive management

Consulting experience in Program Management, QA, Testing Practice & CoE

Project Management Professional (PMP)

Certified Software Tester (CSTE)

Certified Software Quality Analyst (CSQA)

Successfully implemented CMMi process framework

Excellent management skills with proven ability in leading big teams

Diverse experience with different domains like Retail, Healthcare, Insurance

Professional Experience and Achievements

Wipro Technologies (November 2015 - Present)

Customer relationship and business development

Provide leadership to a development team in the support of the corporate vision, department objectives and individual goals

Plan, direct, and coordinate multiple Information Technology projects to ensure that project goals are accomplished within prescribed time frame

Provide project management expertise to control and monitor tasks intakes

Assure compliance to organizations policies and procedures

Program Management with Agile and other methodologies

Strategized release and delivery activities for the program

Coordinated with projects across LOB to ensure no impact to delivery

Tracked and communicated to management on the program level activities

Cognizant Technology Solutions (April 2014 - October 2015)

I managed Project Delivery for Travelers Insurance client.

Managed delivery for a big budget project implementation on Workers Compensation claim related application

Managed Production Support team with planning, assigning and controlling

Managed release management for quarterly major release and sub releases

Manage planning, assigning and controlling the production support tasks to align with organizations production releases

Managed seamless integration with other Line of Business, Finance team, DevOps and other impacted project teams

Managed client relationship

Managed Production ticket intake and delivery process

Created roadmap for process improvements

22nd Century Technologies (2010 August – 2014 April)

Transitioned testing services from vendor A to vendor B

Established road map to ensure tangible Return on Investment

Established tracking & estimation mechanisms and metrics

Introduced best practices and testing life cycle methodology

Liaison between Business, IS, QA and Infrastructure teams (middleware, SAP)

Coordinated with various teams for seamless integration & implementation.

Managed product development team (vendor) on build releases and defects

Guided and managed the teams in Business Process and go live assessment.

Setup the offshore testing team

UST Global, Aliso Viejo, California (July 2003 – August 2010)

Managed multiple global project implementations

Business development and client relationships with CxOs

Successfully aligned newly acquired company with the parent company

Built Testing CoE from the ground

Successfully set up a POS lab at Enterprise level

Managed and Coordinated teams globally (onsite-offshore model).

FAR (Functional Area Representative) member in CMMi assessment

Audited the projects teams on CMMI process compliance

Improved software process quality and project development capabilities

Added value to the project by effective cost utilization by ramping up and ramping down the resources according to the need of the project.

Developed Independent Verification and Validation process

Process champion and Trainer for Requirements Management, Requirements Development, PPQA, V&V process areas.

Analyzed existing software development policies and helped create new Software Engineering Process.

Defined process documents to improve overall corporate quality procedures and practices to bring organizational compliance with the CMMi framework.

Analyzed existing software development policies of the clients and developed the right software process improvement plan.

Implemented defect tracking policies and procedures, interfaced with PMO and engineering teams to effectively turn out high quality software.

Played a major role in developing the QA role within the company to include QA involvement within every phase of project design and development.

Involved in periodic update of Process Performance Baselines.

Analyzed and improved Quantitative management process

Mentored team members.

MicroObjects (ZCO Corporation, New Hampshire) (July 2001 – July 2003)

Was responsible for ensuring high quality and timely delivery of the projects

I streamlined the testing and QA process in the company during my tenure.

Define and Implement Testing Plan for the Projects.

Mentor the QA resources

Education, Training and Certifications

QAI Certified Software Quality Analyst & Test Engineer (CSQA & CSTE by QAI)

PMI certified Project Management Professional (PMP)

Master’s Degree in Economics

PG Diploma in Information and Systems Management.

Diploma in Software Quality Management.

Brainbench certified in SQA and SEI-CMM implementation.

Attended training in Estimation and SPC conducted by QAI

Attended training in Industrial Quality control & BPO

Attended various training in Quality and Management programs

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