Andrea Clark

San Francisco, CA

adsl1o@r.postjobfree.com

415-***-****

Skills:

Experience working with Salesforce, Microsoft Office Suite, Yardi, Onesite, Zillow, Craigslist, and Google Suite

Clerical/Administrative Experience

Documentation, Data Entry, and Organizational skills

Assistant Property Management Experience

Security Experience

Guard Card

Education:

John Muri High School – San Francisco, CA

Diploma

City College of San Francisco – San Francisco, CA

Certificate of Completion in Information Technology

Employment History:

Assistant Property Manager/Front Desk

Mercy Housing – San Francisco, CA

April 2021 – May 2022

Placing work orders at resident’s request, Providing Incident Reports as needed

Collaborate with site team and residents to create and strengthen a healthy community, facilitate on-site communication, and monitor property goals

Manage schedules to always ensure full coverage,

Keep an hourly log of building, maintain, and monitor lobby and record any incidents as they occur

Sending notices to residents about upcoming pest control, work order repairs and inspections

Scheduling appointments for residents with Property Manager and other staff

Enters data in resident accounts receivable ledgers, codes invoices in a timely and accurate manner.

Preparing for weekly staff and maintenance meetings with updates on tenants, upcoming repairs, annual inspections for the building as well as tent units

Ensuring that front desk is adequately staffed by effectively communicating with Staffing Agency

Answering phones, responding to emails, keeping track of spreadsheets, in putting data into Onesite

Submitting Reasonable Accommodation Request Forms for residents which included sending 3rd party verification forms, submitting all paperwork to 504 Coordinator for approval and/or denial

Assist with resident recertifications, move-ins and move- outs which included, income verification, ensuring personal information was correct and making sure all paperwork was submitted

Responsible for resident rent, deposits, and fees

Temp

The Job Shop (Temp Agency) – Bay Area, CA

March 2017 – August 2022

Monitor the front desk and lobby are of residential buildings

Checking guest in and out of hotel rooms

Hourly rounds of buildings, check all doors are locked and there are no unauthorized persons onsite

Writing up reports as incidents occur

Scanning, faxing, emailing, taking massages, and answering phones

Working directly with customers to assist with completion of applications and processing of all documents

Processing paperwork and data entry

handling client/customer/tenant questions in-person, by phone and email

provides excellent customer service to all guest, staff, and vendors

Temp

Ajilon (Temp Agency) - San Francisco, CA

June 2015 - February 2021

Welcome all guest, staff, clients, and vendors with a warm greeting

Maintain the health/safety of staff, clients, and guest by keeping surfaces clean and sanitized

Took the temperature of guest and clients that entered the building

Scheduling and setting up conference rooms for meetings

Answered phones, responded to emails, and took massages in a timely matter

Sorted incoming and outgoing mail

Kept Excel work sheets updated

Ensured the cleanliness of my work area

Prepared invoices for approval

On-Site Monitor/ Security/Temp

Goodwill Industries – San Francisco, CA

June 2020 – January 2021

Provided emergency/temporary housing for the homeless

Maintained the health/safety of staff, clients, and guest by keeping surfaces clean and sanitized

Took the temperature of guest and clients that entered the building

Answered phones, responded to emails, and took massages in a timely matter

Sorted incoming and outgoing mail

Secured the building hourly, made sure all doors where locked and nonauthorized persons wasn’t on site

Checked monitors for any suspicious activity

Reported any incidents as they occurred

Store Associate/ Team Member/ Cashier/ Temp

Walgreens – San Francisco, CA

February 2020 – May 2020

Provided excellent customer service to customers

Maintained the health/safety of staff and customers by keeping surfaces clean and sanitized

Organized and restocked shelves as needed

Answered phones and took massages in a timely matter

Sorted incoming and outgoing mail

Handled cash, credit, and check transactions

Client Advocate

Glide Foundation – San Francisco, CA

August 2019 – September 2019

Worked with low income and homeless population to obtain resources and emergency shelter placement

Greeted and directed venders, appointments and office visits Utilized excellent communication and customer service skills to all visitors

Assisted in shelter intake

Performed data entry using ETO data base to help with outreach efforts for the organization

Scheduled dental and housing appointments

Assured all clients had all I9 documents

Administrative Assistant – Intern/ Temp

Center for Employment Opportunities - Oakland, CA

April 2019 – August 2019

Assisted with the intake process for mew clients and federal contracts

Performed data entry using Salesforce to help with retention and outreach efforts

Assured all participants all I9 documents

Utilized excellent communication and customer service skills

Greeted and directed guest, vendors, and appointments

Preformed basic clerical duties such as, answering phones, responding to emails, sorting incoming and outgoing mail, scan, fax, filing and typing

Desk Clerk/Security

Tenderloin Neighborhood Development Corp. – San Francisco, CA

March 2016 – September 2019

Ensured that front desk was adequately staffed by effectively communicating with on-call staff

Assisted management in facilitating resident activities

Answered phones, took detailed massages, sorted, and distributed resident mail and packages

Assisted with resident recertifications which included, income verification, ensuring personal information was correct and making sure all paperwork was submitted

Responsible for resident rent, deposits, and fees

Kept an hourly log of building, maintained, and monitored lobby and recorded any incidents as they occurred

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