ABIGAIL TREVINO

916-***-****

adskz5@r.postjobfree.com

Sacramento, CA 95966

Medical Assistant/ customer service representative

EDUCATION

Sacramento Job Corps January 2018 – September 2018

Certified Medical Assistant Program (900 hours)

PennFoster July 2018

High School Diploma

SKILLS

Bilingual: English and Spanish

CPR Certified

Bloodborne Pathogen Certification

Vitals Signs

Rooming and Charting

Injections – Intradermal, Deltoid, Subcutaneous, TB

Capillary- Glucose, Hemoglobin, Hematocrit

Blood Draw, Syringe, Vacutainer, Butterfly

Electrocardiograph

Urinalysis and Ear Lavages

Audiometer

Autoclave

Telephone Techniques

Strong Communication Skills

Ability to Work in High Stress Situations

Excellent Attention to Detail

Punctual

EXPERIENCE

Maximus Agency -MyTurn COVID Vaccine Line

Customer Ser.Rep (Remote)

Feb 2021-May29th 2021

Customer Service

Data entry

Schedule appointment

Guidelines information

Insurance verification

Microsoft word/Microsoft office

Handle incoming calls outgoing telephone call

Multi-tasking

Ability to work under pressure

Written and verbal communication

Problem-solving

Adaptability

San Lucas Pediatric Clinic September 2019 – March 2020

Medical Assistant

Measured vital signs, such as pulse rate, temperature, blood pressure, weight and height.

Prepared treatment rooms for examination of patients.

Cleaned, sterilized and positioned instruments and equipment.

Inventoried and ordered medical supplies and materials.

Gave injections and treatments and performed routine laboratory tests.

Scheduled appointments.

Genesis Behavior Center June 2019 – September 2019

Applied Behavior Analysis (ABA) Therapist

Provided direct client care in a 1:1 setting utilizing a combination of intensive teaching and natural environment training arrangements.

Studied and evaluated client behavior and implemented ABA principles to provide therapy to children with cognitive and adaptive problems.

Collected, recorded, and summarized data on observable client behavior.

Managed documentation of intervention programs and client development progress report.

Collaborated and communicated with clients and families in an empathetic manner that made a positively impact on each client’s behavior and treatment.

Kept client engaged, setting up learning opportunities, teaching appropriate play and social skills, and providing reinforcement.

Modified teaching procedures to match the skills and needs of the client.

Timberlake Pediatrics September 2018 – May 2019

Medical Assistant

Interviewed patients to obtain medical information and measured their vital signs, weight, and height.

Documented patient medical history, social history, current medications, and chief complaint.

Prepared patients and exam rooms for medical test and examinations.

Assisted doctor during examinations and ensured doctor stay on schedule.

Set up and maintained medical files and databases, including records such as x-ray, lab, and procedure reports, medical histories, diagnostic workups, admission and discharge summaries, and clinical resumes.

Performed medical laboratory tests, procedures, experiments and analyses to provide data for diagnosis, treatment and prevention of disease.

Stocked exam rooms daily and assured all work, laboratory, exam areas are OSHA compliant.

Cleaned and sanitized all exam rooms and medical instruments.

Checked insurance eligibility before each visit.

Performed pediatric physicals and vision and hearing tests.

Administered immunizations.

Processed referrals and authorizations.

Adhered to HIPAA regulations.

Scheduled appointments for patients and made calls to remind patients of their appointments.

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