ABIGAIL TREVINO
*****************@*****.***
Sacramento, CA 95966
Medical Assistant/ customer service representative
EDUCATION
Sacramento Job Corps January 2018 – September 2018
Certified Medical Assistant Program (900 hours)
PennFoster July 2018
High School Diploma
SKILLS
Bilingual: English and Spanish
CPR Certified
Bloodborne Pathogen Certification
Vitals Signs
Rooming and Charting
Injections – Intradermal, Deltoid, Subcutaneous, TB
Capillary- Glucose, Hemoglobin, Hematocrit
Blood Draw, Syringe, Vacutainer, Butterfly
Electrocardiograph
Urinalysis and Ear Lavages
Audiometer
Autoclave
Telephone Techniques
Strong Communication Skills
Ability to Work in High Stress Situations
Excellent Attention to Detail
Punctual
EXPERIENCE
Maximus Agency -MyTurn COVID Vaccine Line
Customer Ser.Rep (Remote)
Feb 2021-May29th 2021
Customer Service
Data entry
Schedule appointment
Guidelines information
Insurance verification
Microsoft word/Microsoft office
Handle incoming calls outgoing telephone call
Multi-tasking
Ability to work under pressure
Written and verbal communication
Problem-solving
Adaptability
San Lucas Pediatric Clinic September 2019 – March 2020
Medical Assistant
Measured vital signs, such as pulse rate, temperature, blood pressure, weight and height.
Prepared treatment rooms for examination of patients.
Cleaned, sterilized and positioned instruments and equipment.
Inventoried and ordered medical supplies and materials.
Gave injections and treatments and performed routine laboratory tests.
Scheduled appointments.
Genesis Behavior Center June 2019 – September 2019
Applied Behavior Analysis (ABA) Therapist
Provided direct client care in a 1:1 setting utilizing a combination of intensive teaching and natural environment training arrangements.
Studied and evaluated client behavior and implemented ABA principles to provide therapy to children with cognitive and adaptive problems.
Collected, recorded, and summarized data on observable client behavior.
Managed documentation of intervention programs and client development progress report.
Collaborated and communicated with clients and families in an empathetic manner that made a positively impact on each client’s behavior and treatment.
Kept client engaged, setting up learning opportunities, teaching appropriate play and social skills, and providing reinforcement.
Modified teaching procedures to match the skills and needs of the client.
Timberlake Pediatrics September 2018 – May 2019
Medical Assistant
Interviewed patients to obtain medical information and measured their vital signs, weight, and height.
Documented patient medical history, social history, current medications, and chief complaint.
Prepared patients and exam rooms for medical test and examinations.
Assisted doctor during examinations and ensured doctor stay on schedule.
Set up and maintained medical files and databases, including records such as x-ray, lab, and procedure reports, medical histories, diagnostic workups, admission and discharge summaries, and clinical resumes.
Performed medical laboratory tests, procedures, experiments and analyses to provide data for diagnosis, treatment and prevention of disease.
Stocked exam rooms daily and assured all work, laboratory, exam areas are OSHA compliant.
Cleaned and sanitized all exam rooms and medical instruments.
Checked insurance eligibility before each visit.
Performed pediatric physicals and vision and hearing tests.
Administered immunizations.
Processed referrals and authorizations.
Adhered to HIPAA regulations.
Scheduled appointments for patients and made calls to remind patients of their appointments.