Utilization Review Vice President

Bruce J. Griffitts

**** ******** ***** **********, ***** 75007

214-***-**** **************@*****.***

Account Management Case Management Medical Bill Review Sales

Transformational business executive, leader, and strategist with robust experience acquired over 25 years in delivering optimal results in high-growth environments, especially in the Medical Cost Containment sector. A seasoned solution seller, identifies new opportunities and builds long-lasting industry relationships to maximize synergies for ongoing mutual success; demonstrates high ethics and integrity with stellar communication and client engagement skills to accelerate business value. Impressive track record of surpassing ambitious business goals and developing multi-year contracts with Fortune 500, midsize, and small business customers; revered as an achievement-driven professional.

~ Effectively contributed to UR Partner, Medical Equation, Inc, Floor and Décor, Allied Managed Care, Definiti Healthcare Management, Reny Company, and Comp IQ/ACS ~ Experienced in selling to National TPAs, Public Entities, Private Sector companies, and Texas Non-Subscriber organizations ~

Skill Areas: Strategic Planning & Implementation w Leadership & Navigation w Key/New Account Management w Brand Management w Sales Strategy w Medical Bill Review (MBR) w Utilization Review Services w Case Management w Operations Management w Retail Store Management w Process Improvement w Training & Development w Problem-Solving w Negotiations w Policy/SOP Compliance w Time & Change Management w Communication w

PROFESSIONAL EXPERIENCE

UR Partner, LLC, Dallas, TX (2020 to April 2021)

National Account Executive

Combined vision, ingenuity, and strong business acumen with extensive account management and leadership skills to support organizational effectiveness, reach, and overall expansion.

Strived to deliver an exceptional and consistent customer experience that differentiates the brand in the industry.

Helmed efforts to enhance brand positioning and awareness for the national provider of Utilization Review services.

Supervised sales and customer support services nationally – navigated high-visibility teams in improving business processes and people performance to ensure a company meets its sales and profitability goals.

Medical Equation, Inc., Austin, TX (2018 to 2020)

National Account Director

Created a culture of high expectations by offering the utmost level of professionalism and leading by example.

Continually reviewed existing policies, procedures, and processes to support long-term business revenue growth.

Led account management activities within Texas and surrounding states – acquired, developed, and managed a valuable portfolio of clients to meet annual revenue goals.

Demonstrated expertise in identifying and prioritizing new business targets while providing superior client services to the existing account base.

Engaged effectively with multiple stakeholders, winning trust on transparency, fostering confidence at all levels to enhance mutual business focus and achieve shared goals.

Floor and Décor, Atlanta, GA (2017 to 2018)

Store Operations

Helmed efforts to streamlined end-to-end store operations for a location generating $22 million in annual revenue.

Identified deficiencies/improvement areas to develop targeted strategies of action to achieve the desired outcomes.

Deftly led, coordinated, and scheduled department managers and 70+ store associates per business requirements.

Supported communication efforts, oversaw staff training initiatives, and served as a catalyst for positive change.

Demonstrated expertise in implementing processes that improve operational efficiency to boost business growth.

Allied Managed Care, Dallas, TX (2014 to 2016)

Vice President - National Sales

Responsible for expanding AMC beyond their client base of California and Hawaii to establish a national presence.

Instrumental in increasing brand awareness across the US for bill review, case management, specialty bill review.

Analyzed processes to identify barriers to success and developed unique solutions to increase sales and revenue.

Effectively acquired, developed, and oversaw new accounts that generated over $600K annually in revenue.

Respected for high integrity as a results-oriented leader and strategist with the talent to envision, create, and implement successful outcomes in complex situations.

Definiti Healthcare Management, Lake Forest, CA (2012 to 2014)

Regional Vice President

Served as a catalyst for revenue growth by implementing concrete, trust-based relationships, inspired high-quality staff performance in fulfillment of overall corporate objectives.

Cultivated and established new company relationships and opportunities for bill review and specialty bill review beyond California and Arizona, increasing annual revenues over $1 million.

Evaluated policies/procedures and simplified processes to drive profitability and staff efficiency while lowering costs.

Served as a proactive troubleshooter who can rapidly identify business process gaps, formulate strategic plans, initiate change, and implement new processes in challenging and diverse environments.

PRIOR EMPLOYMENT DETAILS

Reny Company, Plano, TX 2010 to 2012

Regional Sales Manager

Comp IQ/ACS, Irvine, CA 2005 to 2010

Regional Vice President, Sales

Additional experience:

Vice President of Sales – ReviewMed

Regional Vice President of Sales – Diversified Healthcare (sold to Fair Isaac)

Regional Vice President of Sales – ReviewCo/EOS Group

Other experience in retail store management and human resources

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