Data Entry Customer Service

Carrie Frank

*** ******** ***

Sterling, CO *****

970-***-****

*****************@*****.***

Summary

Professional Administrative Assistant, experienced in Human Resources and Office Management. Friendly, dependable as well as organized and self motivated. Having the ability to handle high stress situations in a professional manner.

Highlights

·Account Reconciliation

·Excellent Managerial Techniques

·Human Resources Management

·Income Tax Procedures

·Microsoft Office Proficient

·QuickBooks 2016 Edition

·Customer Service

·Strong Communication Skills

·Contract Writing and Negotiations

Work History

Croissant Hay Services

Sterling, Colorado

Custom Baling

July 2018-Present

Operated and maintained John Deere Tractor

Greased and checked fluids daily

Light mechanical repairs and upkeep

Centron Services

Helena, Montana

Collections Analyst

February 2016 - July 2018

·Following federal and state mandatory guidelines for collections

·Data entry

·Customer service

·Billing and payments

·Correspondence between clients, attorneys and consumers Updating 3 credit bureaus with accurate information

·Estate Claims

·Recording consumer payment information

·Confidentiality

Humalfa Organic Fertilizer Co.

Iliff, Colorado

Human Resources/Office Manager

June 2014 – November 2015

·QuickBooks

·Payroll, A/P, A/R

·Microsoft Excel, Word and Access

·Billing and Statements

·Multi-line phones, fax, scanner and copy machine

·Managed employee schedules, time off requests and vacation tracking

·Hiring and termination process

·Worked closely with CEO to ensure company policies were being followed

·Managed Human Resources operations

·Managed Customer Accounts and Contracts.

·Supplied detailed tax documentation for corporate returns

·Received, recorded and banked cash/checks, reconciled records of bank transactions.

·Maintained compliance with company, state and federal legal requirements.

·Created and maintained spreadsheets to improve company vehicle maintenance

·Handled all media and public relations inquiries.

Mr. D’s Home Center

Sterling, Colorado

Cashier/Bookkeeper

July 2013 - May 2014

·Setup and closed out daily register

·Greeted Customer upon arrival to store

·Handled cash transactions with efficiency and accuracy.

·Daily deposits and financial logs

·Bank Deposits

·Bi-Weekly payroll processing

·Answered and directed calls to correct departments.

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