Shameka chatteram

*** ********** *****, *******, ** 762-***-**** adskwk@r.postjobfree.com

Education

Lenoir Community College, New York, NY

A.A.S. in Psychology Pre-Med Degree, 2010

Sanford-Brown Institute, New York, NY

Certificate in Medical Assistant Program, May 2014

Skills & Accomplishments

Proficient in Microsoft Office Suite

Excellent internet navigation and research skills

Organized, outgoing, readily adaptable to new concepts

Advancements in Verbal communication and Mind manipulation

Excellent negotiator with success in calming down tense situations

Type 35 WPM

Administrative Skills- Medical Office Procedures, Health Insurance Claims Processing, etc.

Clinical Skills- Taking Vital Signs, assisting in Physical Examinations, Biomedical Waste Disposal, Electrocardiography, Clinical Asepsis and CPR.

Laboratory Skills- Phlebotomy (Capillary Puncture and Venipuncture), Smear Procedures, Urinalysis, and Specimen Collection

Medical Terminology, Anatomy and Physiology, and Pharmacology.

CPR Certified: 9/9/14

Work History

Bath And Body Works, Remote GA November 2021- Present

Assist Customer with any issues related to products and services.

Quick to resolve customers requests.

Knowledge on new products.

Documents all orders in Zendesk and makes notes.

Knowledge of Slack.

Knowledge of Zendesk.

Able to type 25 WPM.

Can deescalate any customer grievances.

Caring Professionals Licensed Homecare Agency, Forest Hills NY January 2016 – December 2019

Medical Assistant/Personal Care Assistant

Assist patients with multiple chronic illnesses.

Document vital statistics and behaviors daily.

Administered medication to assigned patients.

Train clients on independent living skills.

Assist patients with daily activities.

Schedule all doctor appointments.

Ensure safe travel to and from doctor appointments.

Cook meals and keep the patients homes clean.

Transport patients to and from all errands.

AG Urgent Care, Brooklyn NY June 2015 – July 2016

Medical Assistant

Greeted Patients and signed them in.

Performed administrative duties.

Assisted Physicians in the back office with vital signs and anything else that they needed.

Helped patient’s complete history forms.

Documented the Chief Complaint.

Verified insurance.

Accepted cash and credit card payments.

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