Healthcare Manager Lab Assistant
Resume:
Sherrie Dykes
Marketer/Community Education/Area Manager Shawnee, OK 74804 *********@*****.***
I am a Healthcare manager with several years of experience in the health care industry. I currently manage accounts. My skills include building relationships, communication, decision making, and creating opportunities, increase revenue, maintain existing accounts, and work cross functionally throughout my organization for optimal team performance within both small and large teams. Pryor to this I have 20 years experience in hospital and clinic settings such as triage, trauma, emergency room, ICU-PCU, surgery and oncology. Well versed with neonatal, pediatric, geriatric, and immunocompromised patients.
Authorized to work in the US for any employer
Work Experience
Account Liaison
Heartland Home Health and Hospice - Shawnee, OK July 2018 to Present
Performance based healthcare sales position, responsible for generating and meeting targets from an assigned territory. Primary referral sources include hospitals, physicians, senior retirement communities, skilled nursing facilities, and the community-at-large.
I have successfully met targets and earned Circle of Achievement awards consistently.
Community Liaison
Grace Living Centers - Oklahoma City, OK
August 2017 to July 2018
Marketing, business development, evaluate for skilled and long-term care placement within our facilities, participate in wellness fairs and community events.
Community Education Area Manager
Life Spring In-Home Care Network
January 2017 to May 2017
Marketing, business development, staff recruiting, facility events, wellness fairs, and community relations
Branch Manager/Marketing Associate
Visiting Angels - Shawnee, OK
2012 to 2016
Duties include building client base. Perform in home visits, coordinate RN assessments, staffing to provide high quality homecare and companion care. Interviewing and hiring staff. Scheduling team of approximately 20 staff. Assessing employee performance and developing improvement plans. Resolving escalated customer issues in a timely manner. Maintaining communications with main office detailing branch activities. Creating marketing materials. Perform supervisory aide evaluation (SAE) and quality call/check in-checkup. Regularly order supplies. Supporting the human resources department in the annual employee review process to manage performance merit increases. Coordinate company special events and other employee morale functions. Develop partnerships with local businesses to secure third party promotions. Cultivate and managed relationships with key clients. Plan and organize meetings and network groups. I have grown the office from 4 clients to averaging 25 clients.
Paramedical Examiner
Aps Paramedical - Oklahoma City, OK
2007 to 2011
Performed mobile medical exams for insurance companies. Set appointment, collect client information/history, and take vitals and measurements. I performed proper blood/urine collections, centrifuged specimens, processed and packaged them for shipment to the correct referral lab by FedEx. I completed all paperwork and forwarded it to the correct insurance company.
Phlebotomist/Lab Assistant
Mercy Health Network - Oklahoma City, OK
2007 to 2009
At all of the above facilities I did patient admissions, specimen collection, testing and proper reporting of results. Answered phones, took inventory and ordered cost analysis and comparison for referral testing. I was also trained for electronic online charting.
Lab Assistant
Mercy Health Network - Edmond, OK
2005 to 2009
During my employment with Mercy the lab under went three management turnovers.
2005- Mercy Clinic Lab
Lab Assistant/Phlebotomist
Midwest Regional Hospital - Midwest City, OK
1982 to 2004
I did patient admissions, specimen collection, testing and proper reporting of results. Answered phones, took inventory and ordered cost analysis and comparison for referral testing. I also worked trauma, delivery, neonate nursery, and clinical physician's office settings.
Education
Certification
Gordon Cooper Vo-tech - Shawnee, OK 1980
Diploma
Dale High School - Dale, OK
1980
Skills
•Visual Basic
•Sales
•CRM software
•Epic
Contact this candidate