Medical Assistant Front Desk

RODNEY J. ARNOLD

***-** *** ******

Laurelton, New York 11422

Cell: 516-***-****)

Home:516-***-****)

*************@***.***

OBJECTIVE:

To obtain a Concierge/FrontDesk/Porter position whereby I may utilize my acquired skills and abilities to provide services to people in the local and global community.

EDUCATION: STATE UNIVERSITY OF NEW YORK/OLD WESTBURY Bachelor of Arts Degree – Communication/Media – 5/91 Minor in Marketing & Management

BAYSIDE HIGH SCHOOL- Regents High School Diploma 6/86 EMPLOYMENT EXPERIENCE:

4/20 – Present MANHATTAN SKYLINE MANAGEMENT

CONCIERGE/FRONT DESK/PORTER

Responsible for safety and property for Residents and Business owners In residential luxury and commercial buildings. Conduct patrol and cleaning of lobby and areas for residents and security staff. Sign in and out couriers food delivery and government officials residents and guests with proper id utilizing Building and Key Link technology.

11/18- Present LANDRYS/ATLANTIC GRILL

BRAND AMBASSADOR

Provides marketing customer service and reservations to Atlantic through hotels Interface with Hotel Concierge/Front Desk for reservations and local events Provide tracking reports of Guests who dine at Atlantic Grill 5/18- Present CITY PARKS FOUNDATION/SUMMERSTAGE

BRAND AMBASSADOR/CONCIERGE/SEASONAL

Specialize in marketing branding and promoting special events in the arts music film theatre Literary works spoken word, street and career fairs non profit events, health sports/recreation for all parks and communities within the five boroughs in New York. 9/17- 9/18 FEDCAPWECARE

JOB RETENTION SPECIALIST

Provides Group & Individual job retention, maintenance support & counseling Assists clients with issues pertaining to work related &transitional benefits/carfare Research & verify 30, 90, 120 150 &180 day retention via fax site visits mail etc Coordinates with Job Developers and Community Service Specialists to develop & maintain job retention info with employers for working clients Offers crisis management, education, health, legal, social services referrals to support clients who are unemployed

9/14-9/17 Seasonal SD@A TELESERVICES /LINCOLN CENTER/ CARNEGIE HALL SEASONAL SALES ACCOUNT AGENT

Engaged with customers through usage of telephone and data entry for customer service Enrollment of members worldwide for purchases of special event concert performances, subscriptions for music, broadway plays, spoken word, art, films and galas. 6/12- 1/13 BOROUGH OF MANHATTAN COMMUNITY COLLEGE CUNY CAREER PATH CENTER FOR CONTINUING EDUCATION & WORKFORCE DEVELOPMENT JOB DEVELOPER/ ADMISSIONS/ACADEMIC ADVISOR

Provided employment services, social service linkages, recruitment/admissions, career counseling, job readiness, college readiness workshops, orientation, TABE Testing, internships, job placement, job retention and career/ academic advisement to adults enrolled in Direct Care and EMT. Interfaced with the Department of Education, private, hospitality, workforce development and political sector to provide internships and job placement. 3/11- 9/11 (Contract) RESEARCH FOUNDATION SUNY/BRONX COMMUNITY COLLEGE/BRONX EOC BRIDGE MENTOR/ ADMISSIONS/ JOB DEVELOPER

Provided employment services, vocational counseling, clinical counseling, job readiness workshops admissions and orientation to adults and young adolescents from all socioeconomic backgrounds and disabilities enrolled in vocational programs for Pre GED, GED, Spanish GED, Medical Assistant, Direct Care, EMT, Office Technology/Microsoft Office Certification, Security, ESL and College Preparation

11/10- 2/11 TUTTLE AGENCY/FEGS BACK TO WORK PROGRAM JOB READINESS INSTRUCTOR

Provided career coaching, job readiness workshops, educational information and vocational counseling to adults on welfare from HRA.

3/09 – 3/10 CAREER QUEST LTD New York, N.Y.

ADMISSIONS REPRESENTATIVE

Provided enrollment and career counseling to adults, eligible for individual training grants from the Workforce One Career Centers in New York trained in Medical Assistant/ Medical Billing, ESL, Customer Service and Quickbooks /Accounting Course. 11/08-3/09 PRAXIS HOUSING INITIATIVES INC. New York, N.Y. VOCATIONAL COORDINATOR- ST. NICHOLAS HOTEL

Provided vocational/clinical counseling, career coaching, job readiness workshops, and referrals for VESID and employment to homeless men and women living with HIV/AIDS. 5/07- 12/07 (Contract) MID-BRONX COUNCIL SERVICES Bronx, N.Y. PROGRAM COORDINATOR at GRACE DODGE H.S.

Provided guidance & counseling, TABE Testing, college prep educational seminars, career coaching, job readiness workshops, summer youth employment, afterschool programming and recruitment to young adolescents. 10/06-12/07 CHAMPION LEARNING CENTER

READING AND MATH TUTOR

Provided reading and math tutoring to elementary and middle school students in their homes in the Bronx and Manhattan.

7/05- 1/06 (Contract) EAC NY CITY TASC EEI Brooklyn, N.Y. EMPLOYMENT SPECIALIST/JOB DEVELOPER

Provided clinical counseling, vocational counseling, job readiness workshops and job placement to young adolescents and adults. 9/02-9/04 THE VISITING NURSE SERVICES WORC COLUMBIA UNIVERSITY CLINICAL CASE MANAGER/JOB DEVELOPER

Provided clinical counseling, substance & alcohol abuse, vocational counseling, case management, vocational services and job placement to adults on welfare. 10/-01-10/02 TCI- THE COLLEGE FOR TECHNOLOGY New York, N.Y. 8/00-11/00 TELEMARKETER/ ADMISSIONS RECRUITER

Provided enrollment, vocational counseling, and scheduled appointments, to adults eligible for college, job training, internships and career day workshops. 2/00- 9/01(Contract) BOARD OF EDUCATION JUNIOR HIGH SCHOOL 217 - DISTRICT 28 TEACHER/CONSULTANT

Taught all academics, led peer group workshops and provided drug, alcohol & vocational counseling to students with disabilities, from kindergarten to twelve grade. PROFESSIONAL AFFILIATIONS & RELATED EXPERIENCE:

Serves as Mentor to elementary, junior high school, high school and college students in New York. Member of ALPHA PHI ALPHA Fraternity, Inc

Member of SUNY Old Westbury ALUMNI Association

New York State Security License 8hr 16hr OSHA certified General and Construction Industry New York State Licensed Sales Agent for Admissions in NYS Business Schools Proficient in Microsoft Word, Intermediate Powerpoint, Microsoft Outlook, Excel, Banner Intermediate level in Spanish, Conversation and written Trained at Columbia University School of Social Work for Job Readiness Teacher, Marketing & Recruitment, Job Developer, Job Retention & Career Advisor Nutrition and Wellness, Home Care Services for Elderly/Disabled Teacher/Program Coordinator in Middle Schools, High Schools, College Admissions, Summer Youth Employment, GED Preparation, Internships and linkages with community based organizations City, State, Government and Workforce One Career Center.

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