Customer Service, Food, Cashier

Hope C. McDermott

**-**** ****** ****, *******, Hawaii, 96792, **************@*****.***, 808-***-****

Skills:

Customer Service Driven Stock and Inventory

Approachable, Honest Food Service and Preparation

Time Management Skills Multi-line phone

Quick Learner, Self-Starter Typing Speed 40 WPM

Basic Office Equipment Enjoy Teamwork, Flexible

Communication skills, Active listener

Work History:

Cashier/Cook 3/2019 to 3/2020

The Street Food Hall, Waikiki, HI

Experience:

Greeted customers, answered questions, and gave directions

Counted cash drawer to ensure proper balance and adequate change at the begin and end of shift and prepared deposits

Took orders to customer specification, and assisted with menu choices by describing, and up-selling items

Cooked orders according to menu or prepared special requests by customer to add, replace, or removed items using commercial grills, fryers, ovens and stoves

Plated orders quickly and consistently in an eye pleasing manner

Prepare and served cold and hot drinks

Communicated with customers regarding their order, comments, and resolving complaints

Followed all state and company regulations regarding COVID-19 sanitation and safety

Cleared, sterilized, wiped down counters, tables and chairs, swept and mopped floors, collected and disposed of trash

Cleaned, serviced and maintained equipment and work area, re-stocking supplies as needed

Received, inspected, tagged, logged, stocked deliveries, maintained inventory and

re-ordered merchandise as needed

Trained, coached, and supported employees; helping to assist them with meeting company procedures and guidelines

Reported to supervisor and security as needed, providing verbal incident and accident reports

Returned lost items to customers before customers left the food hall or giving lost items to management

Education:

High School Diploma, 2017

Ali'i Academy, Kailua, HI

REFERENCES:

Upon Request

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