Executive Assistant Customer Care

CATHY KLINKER

Blue Island, Illinois *****

Telephone: 630-***-****

*********@*****.***

SUMMARY

Over 15 years' experience planning and directing executive-level administrative affairs and support to executives and senior management. Combines strong planning, organizational and communication skills with the ability to independently plan and direct high-level business affairs. Qualifications include:

Executive Office Management Corporate Meetings & Communications

Calendar Management Special Events Planning & Budgeting

Vendor Analysis & Purchasing Confidential Correspondence & Data T Travel Planning & Logistics Billing, Bookkeeping & Cash Management

Proficient in the use of Microsoft Office, Salesforce/Forseva, RINAlliance, EPA’s EMTS system, Goldmine, CATS, Great Plains-Solomon IV, Quicken, ProTools, ProfSoft and Microsoft CRM applications.

EXPERIENCE

La Grange Crane Service, Inc., Hodgkins, Illinois

Office Manager – October 2015 to August 2022

Maintain a high-profile senior-level administrative position, supporting the President and Vice President. Scope of responsibility is diverse and includes Office Management, contract modifications and tracking, insurance needs including healthcare administration, workers compensation and general liability. Sales team liaison and maintaining all office equipment and supplies. I am also extremely detailed with research, statistics, travel arrangements, purchasing and customer care.

Al Warren Oil Company, Inc., Summit, Illinois

Executive Assistant - November 2008 to September 2015

Maintain a high-profile senior-level administrative position, supporting the President, Vice President and CFO. Scope of responsibility is diverse and includes System Administrator for Salesforce\Forseva and RINAlliance applications. Sales team liaison, marketing and website design. I am also extremely detailed with research, statistics, travel arrangements, purchasing and customer care. I am also a multi positional back up person, (Fuel Island Management, Billing and Fuel Taxes).

Davis Staffing, Inc., Hometown, Illinois

Executive Assistant - June 2008 – November 2008

Assistant to the President and Vice President of companies that needed staffing. I’ve attended to all travel arrangements, itineraries and appointment coordination. Contact updating along with vender file maintenance, marketing support including preparation of marketing materials and proof reading.

Highlights:

Charitable fundraising for It’s A Pittie Rescue raising over $10,000.00 in a of number yearly events.

Planned a South Suburban Crisis Center fundraiser which raised $8,000+ and acquired a cargo van on the center's behalf.

Selected to coordinate all aspects of marketing and sales of President's multi million-dollar portfolios of properties.

Generated future employee / prospects with a summer employment program.

Research and scheduling training courses.

Creating and ordering yearly varieties of promotional items.

EDUCATION

Illinois Center for Broadcasting - Radio & TV Production

Moraine Valley Community College

SPECIAL INTERESTS Volunteer with It’s A Pittie Rescue. www.rescueapittie.org

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