Mary Jackson
**** ****** ****** ************ ** *9134
****.***.***.***@*****.*** 267-***-****
Objective: To acquire a challenging and rewarding position in which I can utilize my strong personal and communication skills. I look forward for the opportunity to grow through performance and motivation within your company.
Qualifications: Microsoft Word, Works, Excel, Awards in Quality Customer Service. EDUCATION:
WORK HISTORY
● PennyPack School- Philadelphia PA- Sept. 2003- GED Studies
● NE Prep H.S. Philadelphia PA- Sept. 1995- AmeriBest
Ameribest 990 Spring Garden st.
Philadelphia PA March 2019-Present
Home Health Aide
• Food shopping/ Preparing Meals
• Housekeeping
• Offer companionship
• Assisting with appointments/ medication reminders CardioNet
Malvern, PA August 2014-August 2016
Monitoring Technician/Customer Service/Sales
• Answered 100 inbound calls from patients and Cardiac physician offices to troubleshoot heart monitoring patients.
• Educated patients over the telephone and assisted them in activating medical equipment. to meet customer needs and expectations.
• Provided one call resolution to all patients and providers using knowledge of plans, systems and procedures. Public Partnership
Philadelphia, PA October 2013-July 2014
Health Care Aide
● Assisted client with showering/ hyenine
● Food shopping, food planning, meal prep and served.
● Scheduled appointments/ went to appointments with client. References Given Upon Request