Ranya Hanan

La Mesa, CA *****

adskdj@r.postjobfree.com

+1-619-***-****

Seeing to expand my skills as a great customer service that will allow me to grow with no limits.

• Great customer service experience

• Quadrilingual English, Arabic, Chaldean, Turkish

• Experience with multi-line phone systems

• Knowledge of Microsoft word/ Excel/ PowerPoint

• Skills in multi tasking, goal setting, time managing, excellent communicator, attention to details, and teamwork.

• Highly skilled in medical clinical procedures

• Performs medical examination, injections, IVs, and EKG monitoring Authorized to work in the US for any employer

Work Experience

Sales Associate/Cashier

Bloomingdale's Outlet - Mission Valley, CA

November 2021 to Present

• Provide high-quality customer service for customers, assisting with merchandise selection and promoting store specials.

• Assist with store inventory, merchandise and display organizations.

• Count, balance multiple cash registers and made bank deposit.

• Strong attention to details.

• Received great feedbacks from customers.

• Awarded in fast working and organizing

Front Office/ Medical Assistant

B Medical Spa and Wellness Center - San Diego, CA

September 2021 to May 2022

• Handled all incoming calls and answered with a great attitude and customer service.

• Welcome patients and visitors into the clinic in a professional manner.

• Register all new patients into the system, prepare and organize new patients charts.

• Managed and handled all patients complaints.

• Knowledge of preforming IV's, injection, blood drawn, and EKG.

• Established great relationship with patients as well as employees. Sales Associate

AT&T - El Cajon, CA

April 2021 to August 2021

• Worked in a team environment to meet and exceed daily goals.

• Assisted customers establishing wireless and wired services.

• Assisted managers on inventory needs.

• Used consultative sales approach to understand customer needs and recommend relevant offerings.

• Balanced currency, coins and checks in cash drawers at the end of shifts.

• Ability to develop and execute detailed plans to achieve sales goals and objectives. Medical Assistant

Cosmetic Laser Dermatology, a West Dermatology Company - San Diego, CA April 2021 to July 2021

• Skilled in multi-tasking work, and handled multi-line phone talent.

• Provided a great team work with physicians and employees.

• Prepared patients prior to meeting the physicians, and assist patients in filling out paperwork.

• Created new and established patients chart notes before and after seeing the physicians.

• Assist physicians in day-to-day cosmetic and or laser procedures.

• Prepared botox, filler, and multiple laser equipments.

• Restocked rooms and cosmetic products.

• Maintained cleanliness of all rooms and back office station area. Medical Assistant/ Front Office Lead

San Diego Family Dermatology - El Cajon, CA

September 2018 to April 2021

• Handled multi-line phone systems.

• Collect co-pays and deductibles.

• Greet patients, prepare charts, schedule new patients consultations and surgeries, call patients with results.

• Draw up injections and botox that were provided by physicians.

• Managed and trained new employees on policies and procedures.

• Restocked rooms, cosmetic products, autoclaving, skin cancers screening, giving patients their results, dermatology reports, shaved, punched, excision and removal of moles and growth, suture removal.

• Provided a great team work with physicians and employees. Receptionist

Crunch Fitness - El Cajon, CA

August 2018 to December 2020

• Handled all incoming calls and answered the inquires made.

• Maintained a record of all guests and members coming to the gym daily.

• Resolved all customer complaints.

• Provided exceptional customer service to all visitors and members.

• Maintained cleanliness of all gym equipment.

• Worked as a great team work with all managers and employees. Store Manager

99 Cents Only Stores - Poway, CA

January 2014 to September 2018

• Counted, balanced multiple cash registers (safe as well) and made bank deposit.

• Stocked and restocked inventory when shipments were received.

• Handled customer complaints while maintaining customer satisfaction.

• Scan items/ merchandise's and ensure pricing is correct.

• Checking off and signing invoices and credit store notes on a weekly basis.

• Received and unloaded shipments daily.

Medical Assistant

Advance Women Medical Center - San Diego, CA

July 2015 to June 2017

• Greeted more than 30 parents daily prepared them for exam and assessed and recorded vital signs.

• Scheduled patients appointments.

• Administered injections and as directed by physicians.

• Input information and updated patient electric and non- electronic medical records.

• Maintained exam rooms and supplies.

• Handled all incoming calls and answered with a great attitude and customer service. Education

Certification in Personal Trainer

International Sports Sciences Association - Phoenix, AZ 2019 to 2020

Certification in Medical Assistant

Advanced Training Associates - El Cajon, CA

2015 to 2015

High school diploma in General Studies

Valhalla High School - El Cajon, CA

2011 to 2014

Certifications and Licenses

Aid/CPR/AED

June 2020 to June 2022

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