Customer Service Crew Member

COLIN W. SHERLOCK

415-***-**** ******************@*****.***

SUMMARY

Skilled laborer with a 25+ years of diverse experience in multiple industries. Excellent work ethic, time management, organizational, crew management and customer service skills. Broad experience with power tools and other trade tools, general shop operations, warehouse management and safety procedures. Clean driving and health record. Dual citizenship (U.S. and Irish). TSA security clearance eligible. GOT LIGHT, SAN FRANCISCO 2018-2020

Warehouse associate for large-scale event production company focused on lighting, design, fabrication for conferences, conventions, parties, concerts, etc.

GANDER & WHITE SHIPPING, SAN FRANCISCO 2010-2017

High-end, white glove fine art and fine furniture handling, crating, shipping, warehousing and installation for private and celebrity clientele, nationwide and internationally. Consistently promoted over seven-year employment term, from Packing/Receiving to Handler/Driver to Installer/Stager, Crew Lead/Supervisor, Warehouse Manager and finally, Operations Manager. Built solid relationships with crews, galleries, clients, client assistants/house managers and designers. Routinely requested by name by clients and designers.

-Packing and receiving, conditioning items, custom crate construction, viewings, and storage

-Driver of highly secure, climate-controlled and, occasionally, police-escorted trucks (SF-LA and beyond)

-Fine art and furniture install and staging for businesses, homes and galleries; incl. heavy machinery installs

-Oversight and supervision of warehouse, transport and installation crews completing all of the above

-Supervisor and Project Manager of multi-day and location installations from Canada to Los Angeles

-Day-to-day and monthly operations/maintenance of warehouses (35,000 ft. ), loading docks, truck bays

-Hire, train, supervise, schedule and performance management for 25+ crew members and 10 office staff

-Generate specs, negotiating price, order and oversee maintenance of equipment, truck fleet and materials

-Manage client, gallery and designer viewings

-Manage loading dock and loading/offloading of 53-foot trailers

-Oversee warehouse build-out: racking, equipment, climate control, and security PREVIOUS EXPERIENCE (VARIOUS EMPLOYERS)

LIGHTING/SOUND Set up and take down, lighting, display, sound, stage, etc. for various trade shows including auto shows, furniture shows, conferences and conventions. Technician specialist for concert and event sound. Transport and load/offload of sound equipment and set up of large-scale sound and lighting equipment. Stage set-up, drum and guitar/bass tech, sound checks, etc. LARGE-SCALE ART Crew member for Bay Area Burning Man stroboscopic zoetrope artist Peter Hudson. Assist with fabrication, installation, maintenance, strike, load and transport of large-scale art installations. MARINE First Mate/Senior Deck Hand responsible for supervising crew, guest management and safety on sport fishing excursions from San Francisco’s Fisherman’s Wharf. Supervised crews of up to five and groups of up to 49+ fisherman and companions. Repair and maintenance of powerboats in off- season, including haul out, engine maintenance, stripping, sanding and prep, on fiberglass-, wooden- and steel-hull boats. Refinishing, seam caulking, general rehab and part replacement. FURNITURE MANUFACTURING/POLISHING Multiple positions over many years as active employee in family-owned furniture manufacturing business: general shop operation, driver, delivery, stockist, sprayer, polisher, prep/sander, assembler, machinist, upholsterer, veneering tech, finishing tech and quality control, customer service, furniture shows and showroom sales. Managed polishing shops in England and Ireland. Supervised crews of 25+ sanders, prep technicians, polisher/sprayers and delivery personnel. RESIDENTIAL CONSTRUCTION/DEMOLITION Residential demolition and framing for home remodel contractor, drywall installation, room prep and painting, carpentry, tiling/grout, general maintenance.

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