Sales Manager Customer Service
Resume:
MARC HANOVER
Churchville, PA ***66
*********@*****.***
Objective
To secure a position in the field of Merchandising and Sales which will utilize my work experience
Qualifications
Forecasting sales and future product trends; Product pricing negotiation; Vendor Management; Efficient and effective communicator; Analysis of best-selling products; Quality assurance; Managing and training junior staff members; Diligent and detail-oriented Professional Experience
Hershey – RSM (Retail Sales and Merchandising, 2017 to 2021)
Sales and Merchandising
Sell and Maintain 100% distribution of all Hershey items in an assigned territory ensuring flawless execution of Headquarter Sales and Merchandising Plans with various retailers
Achieve all merchandising objectives
Barbera Autoland– Sales, 2012 to 2017
Successfully developed my own sales strategy to manage time wisely and assist customers in a professional manner
Maintained strong and extensive knowledge of all vehicle features, makes, models, and inventory to consistently provide the best customer service
Presented vehicle prices, interest, and payment numbers to customers, provided financial advice, communicated with sales and finance managers to close deals and maintain a loyal customer base
Cohesively worked with sales managers to ensure individual and department sales goals are over exceeded and timely met
Followed up on all sales leads from a variety of sources in efforts to bring in customers Colonial Nissan – Sales 2006 to 2012
Achieved and exceeded all sales goals
Awarded Top Sales Consultant 10 months consecutively
Managed on-line inventory
Created systems to generate traffic
Auerbach Chevrolet – Sales/Sales Manager 1986 to 2006
Develop sales strategies to maximize revenue generation
Utilize internal contests to motivate sales staff
Maintain optimal automobile inventory to ensure customer needs are met
Coach underperforming employees in sales
Oversee promotional strategies to drive new business Textrol Corporation – Sales Manager 1981 to 1986
Sold Janitorial Service
Exceeded targeted goals
Responsible for sales and all customer inquiries
Organized joint sale calls with current customers and outside vendors
Maintained friendly and professional customer interactions
Quoted prices, credit terms, and other bid specifications
Placed orders based on the most favorable price and quality Boyle-Midway/Division of American Home Products Corporation – Sales/Sales Manager – Some Products included Easy Off, Woolite, 3 In One Oil, Pam, Jiffy Pop 1976 to 1986
Executed strategy to retain business and prospect new accounts with success
Projected to increase sales to independent dealers and retailers 35% in fiscal year
Assisted with sales marketing and product knowledge to major chains in the Philadelphia, New Jersey, and suburban markets. Called on major chain headquarters including Shop Rite, Pathmark, Pantry Pride, and A&P
Executed merchandising and floor moves based on seasonal changes, business needs, and trends
Participated, created, and supported in-store events related to new store openings, new product launches, and seasonal events
Coordinated a floor plan reset that delivered increased dollar and unit sales and outpaced the current
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