PERSONAL STATEMENT

I am a highly motivated, adaptable and responsible young woman

who is willing to learn and accept new ideas. I am hardworking and reliable, able to work both on my own initiative and in a team. I am looking for a challenging and exciting position in my current job and are ready to begin my existing learning experiences. WORK EXPERIENCE

January 2022 – Current: Sales Agent

Workplace: Telkom Direct Store Woodlands Branch

December 2020 – January 2022: Que Buster/ Host

Workplace: Telkom Direct Store Woodlands Branch

Duties (and responsibilities):

> Always greeting customers and welcoming them in a friendly manner.

> Ensuring that the customer’s journey in the store is smooth sailing

> Ensuring that customers are directed to the correct cues

> Issue tickets on the Q-man machine to keep track of the cue

> Updating the store’s display of devices, pamphlets and other promotional material

> Guide customers, offer additional products & promotions and provide relevant information.

> Answering customers’ questions if not directed to the manager/supervisor.

> Clean and maintain the store, face up products, check pricing on the shelves and removing outdated backing cards

> Maintain clean and tidy checkout area.

November 2017 – May 2018: Junior Office Assistant

Workplace: Rendzonene Travel

and Transport

Duties:

> Meet and greet customers as the face of the business.

> Deal with difficult clients and different personalities on a daily basis.

> Coordinating the office diary

> Data capturing

Lerato Precious

Toko

> Date of Birth : 1996 - 08 - 07

> Ge nder : Female

> Nationality : South African

> Languages : English, Afrikaans,

Sotho and Zulu

> Marital Status : Single

> Health Status : Good

> Criminal Record : None

Address: 11 Middleton

Mooikloof

Ridge

Ridge

Pretoria

0081

Cell no. : 069*******

Email :

adsk3z@r.postjobfree.com

Page 2

> Clean and maintain a healthy, welcoming environment in the office.

> Work as a team for incoming traffic to ensure everything is in correct order/place and meet the minimum requirements.

December 2013 – January 2014: Shop Assistant

Workplace: Twice As Nice Boutique

Duties:

> Sell different clothing items to clients according to their needs and wants.

> Organise clothing, footwear according to different sizes, brands and different promotions

> Implement new ideas, methods and practical activities that children can participate in.

> Clean, and maintain a clean and tidy environment to make sure the customer’s shopping experience is a memorable one. Education and training

Current activity: Distance Learning Student

Institution: UNISA

Course: BA Comminication Science (Final Year)

Relevant Modules:

> Communication law

> Fundamentals of Communication

> Communication Contexts and Applications

> Organisational Communication

> Media Studies: Mass Communication and Media Theory

> Nature and Content of Public Administration

> Ethical Information and Communication Technologies for Development Solutions

> Research in Social Sciences

> Marketing Communication

> Information Management

2014: Grade 12 (National Senior Certificate)

School: Calculus College Kroonstad

Page 3

Subjects:

> English Home Language

> Sesotho First Additional Language

> Mathematics Literacy

> Accounting

> Economics

> Business Studies

> Life Orientation

Strengths and Skills

> Well organized and very neat

> Computer literate (Microsoft Word, PowerPoint and Excel)

> Telephone etiquette

> Very friendly, good verbal and written communication

> Good presentation skills

> Able to solve problems or come up with suitable solutions Overview / Self-evaluation

> I am good at thinking outside the box with my passion for analytical work and able to adapt to new systems easily.

> I am a fast learner and a hands-on type of person which gives me the advantage to grasp things quickly when handling a certain task.

> I see myself as an exceptionally well-presented, enthusiastic individual with strengths that include planning, interaction with people at all levels and time management.

> I love keeping a healthy body, mind and soul, and maintaining good relationships.

References

Mr. Idris Mtileni

Owner of Rendzonene Travel and Transport

072*******

Mrs. Michele Wium

Owner of Twice as Nice Boutique

071*******

Page 4

Miss Zoliswa Nqayi

Telkom Direct Store Woodlands Branch Floor Manager 081*******

Mr. Elias Chauke

Telkom Direct Store Woodlands Branch Manager

081*******

Contact this candidate