PERSONAL STATEMENT
I am a highly motivated, adaptable and responsible young woman
who is willing to learn and accept new ideas. I am hardworking and reliable, able to work both on my own initiative and in a team. I am looking for a challenging and exciting position in my current job and are ready to begin my existing learning experiences. WORK EXPERIENCE
January 2022 – Current: Sales Agent
Workplace: Telkom Direct Store Woodlands Branch
December 2020 – January 2022: Que Buster/ Host
Workplace: Telkom Direct Store Woodlands Branch
Duties (and responsibilities):
> Always greeting customers and welcoming them in a friendly manner.
> Ensuring that the customer’s journey in the store is smooth sailing
> Ensuring that customers are directed to the correct cues
> Issue tickets on the Q-man machine to keep track of the cue
> Updating the store’s display of devices, pamphlets and other promotional material
> Guide customers, offer additional products & promotions and provide relevant information.
> Answering customers’ questions if not directed to the manager/supervisor.
> Clean and maintain the store, face up products, check pricing on the shelves and removing outdated backing cards
> Maintain clean and tidy checkout area.
November 2017 – May 2018: Junior Office Assistant
Workplace: Rendzonene Travel
and Transport
Duties:
> Meet and greet customers as the face of the business.
> Deal with difficult clients and different personalities on a daily basis.
> Coordinating the office diary
> Data capturing
Lerato Precious
Toko
> Date of Birth : 1996 - 08 - 07
> Ge nder : Female
> Nationality : South African
> Languages : English, Afrikaans,
Sotho and Zulu
> Marital Status : Single
> Health Status : Good
> Criminal Record : None
Address: 11 Middleton
Mooikloof
Ridge
Ridge
Pretoria
0081
Cell no. : 069*******
Email :
***********@*****.***
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> Clean and maintain a healthy, welcoming environment in the office.
> Work as a team for incoming traffic to ensure everything is in correct order/place and meet the minimum requirements.
December 2013 – January 2014: Shop Assistant
Workplace: Twice As Nice Boutique
Duties:
> Sell different clothing items to clients according to their needs and wants.
> Organise clothing, footwear according to different sizes, brands and different promotions
> Implement new ideas, methods and practical activities that children can participate in.
> Clean, and maintain a clean and tidy environment to make sure the customer’s shopping experience is a memorable one. Education and training
Current activity: Distance Learning Student
Institution: UNISA
Course: BA Comminication Science (Final Year)
Relevant Modules:
> Communication law
> Fundamentals of Communication
> Communication Contexts and Applications
> Organisational Communication
> Media Studies: Mass Communication and Media Theory
> Nature and Content of Public Administration
> Ethical Information and Communication Technologies for Development Solutions
> Research in Social Sciences
> Marketing Communication
> Information Management
2014: Grade 12 (National Senior Certificate)
School: Calculus College Kroonstad
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Subjects:
> English Home Language
> Sesotho First Additional Language
> Mathematics Literacy
> Accounting
> Economics
> Business Studies
> Life Orientation
Strengths and Skills
> Well organized and very neat
> Computer literate (Microsoft Word, PowerPoint and Excel)
> Telephone etiquette
> Very friendly, good verbal and written communication
> Good presentation skills
> Able to solve problems or come up with suitable solutions Overview / Self-evaluation
> I am good at thinking outside the box with my passion for analytical work and able to adapt to new systems easily.
> I am a fast learner and a hands-on type of person which gives me the advantage to grasp things quickly when handling a certain task.
> I see myself as an exceptionally well-presented, enthusiastic individual with strengths that include planning, interaction with people at all levels and time management.
> I love keeping a healthy body, mind and soul, and maintaining good relationships.
References
Mr. Idris Mtileni
Owner of Rendzonene Travel and Transport
Mrs. Michele Wium
Owner of Twice as Nice Boutique
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Miss Zoliswa Nqayi
Telkom Direct Store Woodlands Branch Floor Manager 081*******
Mr. Elias Chauke
Telkom Direct Store Woodlands Branch Manager