LS Lisa Steffes
VALLEY SPRINGS, CA, CA ***** 209-***-****
adsk27@r.postjobfree.com
PROFESSIONAL
SUMMARY
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. SKILLS Office Management
Payroll Administration
Inquiry Requests
Account and Ledger
Reconciliations
Fleet Dispatching
Client Correspondence
Self Starter
10-Key Certification
Word Processing
Reminder Calls
Customer Retention
WORK HISTORY OFFICE MANAGER 06/1998 to 05/2001
SSA Port Of Stockton Stockton, CA
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Managed office operations while scheduling appointments for department managers.
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives. Coordinated special projects and managed schedules. Developed standard operating procedures for all administrative employees.
Arranged corporate and office conferences for company employees and guests.
Prepared meeting materials and took clear notes to distribute to stakeholders.
OFFICE ASSISTANT 03/1997 to 03/1998
SunAlliance Stockton, CA
Completed clerical tasks such as filing, copying and distributing mail. Interacted with customers by phone, email or in-person to provide information.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Delivered clerical support by handling range of routine and special requirements.
CNA 08/1995 to 09/1996
San Mateo General Hospital San Mateo, CA
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs. Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.