Customer Service Patient

Strengths and Skills

Care for surgical patients including;

- Whipple procedure

- Chemo emoblization

- Ip chemo

- Mastectomy

- Thoracotomy

- Turps

- Thyroidectomy

- TAH/BSO

- Head and neck trachs

- Vascular problems

Experienced oncology nurse involving chemo administration with extensive patient teaching

Organization and time management

Adhere to high ethical standards and professional integrity

Charge nurse and team leader

High assessment skills

CPR certified / Chemo certification (CNS)

Educator to patient and families

Communication skills both verbal and written (Bilingual in Spanish as well)

Patient advocate

Maintain professional customer service

Professional Experience

Sutter Medical Center (Sutter General Hospital) 1987-Current

RN Med-Surg

(See Above) Plus high standards of care, care plan implementation, discharge teaching with emphasis on wound care, drain care, line care, medication administration with side effects, charge nurse role and team leading / primary care

Davis UCD Medical Center 1997-1998

RN Med-Surg / ENT specialty

Cared for patients with trachs, extensive wound care, carotid complications, eye surgeries, nasal problems, vascular complications, and patients with multiple system problems

Somerset Nursing Center (Convalescent Hospital) 1994-1995

RN/NOCS

Cared for 30+ patients including charting, assessments, foley care, tube feeding, blood-glucose monitoring, wound care, line care, administering and monitoring antibiotics

Nursefinders / Nursing agency 1992-1994

Hospitals included Mercy, Kaiser, Roseville, Placerville, and Marshall Hospitals.

RN – Per Diem

Cared for multiple types of patients with PCA’s, epidurals, chest tubes, NGT, triple line catheters, porta-caths, and blood transfusions

Somerset Nursing Center (Convalescent Hospital) 1980-1987

CNA, RA, Medical Records

Care for multiple patients; including bathing, dressing and feeding, working with physical therapists to provide range of motion and ambulation for geriatric patients, auditing charts, coding, DRG’s, filing and organization of charts and personal data.

Education and Training

Sacramento City College LVN 1988

American River College RN/AA 1996

Skills Center CNA 1979

Telemetry Certification 2006

CPR Certification 2/30/2011

Oncology Certification 9/20/2010 (recently renewed)

Goals in Progress

ACLS Certification

Certified Med-Surg Nurse

Attending classes offered related to enhance my education / skills to offer high quality nursing care

Work in a surgical – outpatient center

Registered Nurse - Med-Surg / Oncology

Training, Supervision, and Leadership Skills

A highly skilled nurse with expertise in Med-Surg nursing and a hospital advocate, promoting the hospital by providing high quality nursing care and efficient patient service. I am a dedicated nurse providing total backup and support to physicians and surgeons.

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