Manufacturing Technician, Customer Support, leadership, troubleshootin

Kash Summers

480-***-**** ************@*****.*** Mesa, AZ 85206

SUMMARY

Hard worker, a quick learner, detail oriented, and get along great with coworkers. Experience when it comes to identifying and solving future and current problems. History of quick promotions and leadership positions.

SKILLS

●Revenue quotas

●Organization

●Cash handling ability

●Staff development

●Customer support

●Intermediate computer science

●Team Supervision

●Issue and conflict resolution

●Troubleshooting

●Design and development

●Oral and written communications

EXPERIENCE

Shift Supervisor, Starbucks, November 2019- December 2021

San Tan Valley, AZ

Assisted upper management with daily operations to meet standards of service and quality.

• Performed preventative maintenance on machinery

• Recorded data in spreadsheets

• Resolved customer complaints and reported issues to senior management

• Collaborated with team members to improve performance and implement training updates.

• Patrolled work areas to inspect operations, identify concerns and implement corrective actions.

• Provided coaching and reinforced standards to foster superior performance from crew members and others throughout organization.

• Coordinated shift-based inventory receiving, auditing and restocking.

• Delegated tasks to employees and monitored activities and task completion.

• Documented production levels, materials used and special incidents to keep management informed of daily activities.

Manufacturing Technician, Kelly Services, January 2022-Present

Chandler, AZ

• operating machinery

• assembling materials

• packaging finished products

• Performed preventative maintenance on machinery

• Collaborated with team members to improve performance and implement training updates.

• Patrolled work areas to inspect operations, identify concerns and implement corrective actions.

• Coordinated shift-based inventory receiving, auditing and restocking

• Documented production levels, materials used and special incidents on digital spreadsheets to keep management informed of daily activities.

EDUCATION

Software Engineering, Arizona State University, Tempe AZ

In progress

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