SANJIV KAUSHAL

+971-*********(UAE), +44-736*******(UK) • adsjzq@r.postjobfree.com • Linkedin.com/Sanjiv-Kaushal PROFESSIONAL EXPERIENCE

****- ******* ***** ***** *****, UAE

(2 Years) Technical Manager, IT, Security & Surveillance Solutions Division

• Heading full operations of the Telecom, IT & E-Security (CCTV Surveillance) business

• Handling division strategies & infrastructure requirements; Preparing managerial reports

• Office 365, Active Directory, VMWare, Hyper-V, Cloud and on-prem data, Azure, AWS, Backup systems, Networking, OS Windows, MacOS & Linux, Windows Server, InTune, Teams, SharePoint, PowerShell, Auto Task 1995-2019 ETISALAT – EMIRATES TELECOMMUNICATION GROUP Dubai, UAE

(24 Years) Senior Engineer, Incident Management Division (UNOC)

• Team Leader in mobile network operations (GSM/UMTS/LTE/VoLTE/WiMAX/MW Radios)

• Resolved fault tickets with root cause analysis at the national level with on-field coordination

• Handled all processes from installation, integration to maintenance of Mobile Network (2G/3G/4G/5G) sites.

• Analyzed network stats and provided hardware & software solutions in case of abnormalities

• Assisted MSC team in their operations & performed up-gradations for network outages

• Provided coverage, quality, cell re-selection, re-configuration & IT network support

• Facilitated digital meeting rooms like WebEx, Cisco and maintained operating systems

• Worked alongside network competitors on-site sharing coordination & support OTHER SIGNIFICANT EXPERIENCE

1990-1991 HYUNDAI GROUP

Electronics Engineer, Network Communication Team

Riyadh, Saudi Arabia

• Installed electronics/ IT & communication devices of 2-way Radios & Computer Networks

• Surveyed sites & advised customers on necessary site preparation and repair procedures EDUCATION

2003-2007 SIKKIM MANIPAL UNIVERSITY Delhi, India

• MSc in Telecom Technology (Awarded 1st Division)

• BSc in Information Technology (Awarded 1st Division)

• Diploma in Information Technology (Awarded 1st Division) 1988-1989 NATIONAL APPRENTICESHIPS Delhi, India

• Diploma in Electronics (Awarded 1st Division)

LANGUAGE & TECHNICAL SKILLS

• Fluent in English & Urdu; Native in Hindi & Punjabi

• Advanced in MS Office Suite, Active Directory, VMWare ESX, Windows, Network Operations

• Repair Expertise in Sound Systems, Amplifiers, RF radios, Audio/Video & other Electronics Appliances TRAININGS & CERTIFICATIONS

• Etisalat: 5G Network (2018); 4G LTE Network Planning (2012); GSM Roaming (2009); Understanding LAN

(2006); Data Over GSM (2003); UMTS Technical Overview (2002); GSM Cell Planning (1999)

• Huawei: Installation & Communication Training (2008 & 2007); HSDPA & NodeB Basic System (2006); Principle & Configuration Engineer Training (2006); WCDMA NodeB Basic System Training (2004)

• Motorola: Network Operations (2009); PCU Operational Theory (2002); System Diagnostics (2001); Products Maintenance (2000); Operations and Maintenance (1999); Mcell 6 Installation and Commissioning (1997)

• Etisalat Academy: Successful Project Management (2012); Effective Negotiation Skills (2011); The Professional Supervisor (2011); Excellent Customer Service – Workshop from Seeking Growth (1996)

• Nokia: Fixed Mobile Convergence (2007); GSM Cell Enhancers (1998); Mobile Phone Service (1997)

• Security Industry Regulatory Agency (SIRA): Security Systems Engineer (2020) RECOGNITIONS & INTERESTS

• Awarded for exemplary performance (2013, 2014, 2015 & 2017) by Etisalat

• Felicitated as the best employee of the year (2012) by Etisalat

• Awarded certificate of excellent performance (2007) by Etisalat Ø

• Awarded as the best employee of the year in Saudi Arabia (1991) by Hyundai Engineering

• Felicitated for contribution to Presidents Championship by Commerce & Tourism Authority of Sharjah

• Sports: Marathon Running, Swimming & Meditation

• Photography/Videography: Animation & Video/Audio editing with professional effects

• Musical Instruments: Expertise in playing Indian classical instruments & Piano

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