Account Manager / Amazon

Robert Arguello

Phone: 720-***-****

Professional Summary

Seeking a challenging position in a professional environment, utilizing excellent Management and Sales with a profound

ability to work in an environment that demands error free work in order to provide support duties to the facility and

orchestrate smooth operation flow. Trained in and successfully execute conflict resolution. Eager to build customer

loyalty applying interpersonal and good communication skills. Excellent time management, problem-solving, and

leadership skills.

Skills

Customer Relations

Data Management

Recordkeeping

Effective Leader

Management Audits

Business Operations Management

Planning, Organizing and Leadership

Knowledge of security operational and

procedures MS reporting

Supervisory practices and procedures

Security and Safety devices and controls

Computer and spreadsheet software

Oral and written communication

Experience:

Customer Service Manager/ Sales

Health Clinic of Colorado, Denver

Aug 2009 - March 2020

Kept the business running efficiently and profitably. Daily business operations, financial oversight and marketing. Focused

on business growth, sales increase, new market development, customer loyalty and referrals. Increased Sales from 300k

to 1 million within 3 years. Demonstrated an unwavering commitment to customer service, adding new customers while

maintaining premium service levels with existing accounts. Develop daily, weekly and monthly goals for each location,

driving average sales from $60 to $300 per person. Lead front desk team in achieving key outcomes at each client check-

in fostering warm business relationships. Monitor suppliers to ensure efficient and effective services are provided within

company budget limits. Established brand awareness through services and events promotion. Improve operational

effectiveness by streamlining business operational work processes and procedures.

Site Manager

Security Account Manager/ Amazon

April 2020- June 2022

Managed the security services provided to assigned sites including client service and problem resolution, service

enhancement and expansion, new business development, operation effectiveness, preparation of post orders, staffing,

scheduling, supervision and training. Oversee, coordinate with line management of recruitment, selection, orientation,

training, development and retention of high caliber staff. Coached, assigned, directed work with employees. Disciplinary

actions in accordance with Human Resources. Provided and maintained a professional environment in full compliance

with applicable laws, regulations, policies and procedures. Ensured all staff members compliance with applicable laws,

regulations, policies and procedures. Assist in development of and administration of budget, synthesize specter audits

financial data and develop daily reports. Also monitored security cameras (Lonell security systems) cancelation reports.

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