Data Entry, Administrative Manager, Caregiver

Ashley Fisher

Ward, Ar ***** 501-***-**** ***********@*****.***

Professional Summary

Motivated and detail orientated administrative professional with proven skills in managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders and processing vouchers. Methodical and highly organized with good prioritization, planning abilities, and multitasking. Skilled in prioritizing, problem solving, and organization.

Skills

Policy and procedure modification

Excellent customer service skills

Project Management

Payroll and budgeting

Staff Management

Data Entry

Technical Support

Strategic planning

Consumer relations

Multi-line telephone systems

Workflow planning

Bookkeeping and expense reporting

Education

Associate of Science : Business

Arkansas State University Beebe, AR Apr 2013

High School Diploma

Cabot High School Cabot, AR 2006

Work History

Caregiver, Southern Caregivers

Searcy, AR Jul 2020 - Current

Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.

Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.

Traveled to clients' homes to complete healthcare services and promote continuity of care.

Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.

Provided patients with assistance in completing daily tasks, reducing daily burden on family members.

Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.

Administrative Manager, Central One Service LLC

Sherwood, Arkansas Jun 2011 - Jan 2020

Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.

Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.

Recruited, hired, trained and supervised staff and implemented mentoring program that offered positive employee engagement.

Monitored and evaluated personnel performance to complete monthly reviews, recommend advancement or address productivity concerns.

Completed weekly payroll for 14 employees.

Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.

Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.

Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using Quickbooks and Excell.

Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.

Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.

Performed billing, collection and reporting functions for office generating over $1,000,000 annually.

Head Cashier, Lowes Home Improvement

Jacksonville, AR Jan 2010 - Jun 2011

Resolved escalated customer disputes with special actions such as discounts.

Mentored new team members on POS system operation, customer service strategies and sales goals.

Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.

Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Set and updated employee schedules based on expected customer needs to meet coverage demands while controlling labor costs.

Processed POS transactions, including checks, cash and credit purchases or refunds.

Analyzed purchases for signs of fraud.

Oversaw group of 20 cashiers and service staff, supervising performance, correcting problems and boosting efficiency to optimize team operations and dynamics.

Home Health Care Provider, Self Employed

Cabot, Arkansas Jan 2007 - Jan 2010

Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.

Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.

Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.

Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.

Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.

Checked vital signs on daily basis and contacted nurse regarding any patient health concerns or behavioral changes.

Monitored progress and documented any patient health status changes, keeping healthcare team updated.

Maintained clean, safe and well-organized patient environment.

Provided patients with assistance in completing such tasks as bathing and day to day care, effectively reducing daily burden on family members.

Provided end of life care round the clock to ease the burden on family members.

Accomplishments

Used Microsoft Excel to develop inventory tracking spreadsheets.

Increased sales 10% over 7 years.

Help build and develop a multi-million dollar family owned business.

Received accounting certificate from the Small Business Association.

Developed and organized years’ worth of paper spreadsheets and records onto a digital platform in order to track each employees’ sales and expenses, and to have an ongoing data base.

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