Compliance Investigator Customer Service
Resume:
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Linda J. Mosley - MBA, BS, DAWIA – Level II
Waxahachie TX. 75167
Department of Defense - Secret Clearance
(******@***.***)
OBJECTIVE
To secure an EXCITING position as a Warranted Contracting Officer with DCMA to continue my experience, knowledge, determination and loyalty to protect the interest of the government in the role of an 1102 Professional. In my experienced as a Contracting Officer, and Temporary ACO, I have fulfilled the responsibilities of conducting PAO’s, CRR’s, Closeouts, PP, PBP, Invoicing, and many other responsibilities as required in which my duties have skillfully evolved. My strong abilities to research, inquire, and communicate with my team members to resolve problems and concepts of the FAR, DFARS, PGI and other related agency acquisition regulations have become an invaluable mission. My career aspirations are totally committed to DCMA and the opportunities we have to provide valuable acquisition insight to the warfighter.
EDUCATION
Le Tourneau University - Master of Business Administration - 1995, GPA 3.63 Le Tourneau University - Bachelor of Science Business Management - 1994, GPA 3.13 University of North Texas, PhD coursework (23 hours completed) Received Certificate from VADM Lewis, - Support DCMA Mission - 01/2019 Received Awards/Certificates/Coins- Colonel Bradley Hodge – Support DCMA Mission while deployed in Afghanistan – 01/2019
Summary of Skills: Training (Adults Technical/Trades Skills)) Contract administration experience, contingency operations contracting, QA/QC, cost/pricing proposals, program analysis and monitoring of program operations, budgeting/financial milestone, close-out/termination contract procedures, prepare/review bid specifications, Federal Government Sub-contracts & compliance/inventory experience (FAR), RFP, prepare contract modifications and/or prepare for partial payments, create/ write audit reports, strong organizational skills, time management, advising, degree planning, excellent communication and presentation skills, highly energetic, assertive, sound judgment, team player, customer focused. HR & Labor Relations negotiation skills. Training/educating employee skills. Experience in Overseas deployment and working in the OCSIC Cell Division. Page 2
CRF Deployment – Bagram Afghanistan – CCAS Army Contracting Command – Warranted ACO February 2018 – November 2019 (TDY 9 Month Assignment)
• Operational Contracting Support from pre-award to post award which includes contract closeout. Train employees on several software applications and monitor training curriculum.
• Responsible for conducting ACO duties under the command of Colonel Bradley Hodge.
• Manage/Monitor Cost related issues with NAT 3.0 contractors and provide payments for FFP contracts. Issue Debarments/T4D letters to low-performing contractors.
• Supervise US Military CORS, conduct monthly meetings with Afghan Program Managers.
• Revised PWS for the NAT 3.0 contract and implements new regulations regarding operations.
• Ensures the contract supply, service or construction is delivered at the right place, right time, and right quality for a reasonable cost in accordance with the contract terms, conditions, and requirements.
• Perform contract oversight of the contractor to ensure the contractor meets the terms of the contract.
• Acceptance and approval of all monthly invoices up to 1 million dollars. Process LOTDS’s, Change Orders. Modifications, Work-orders, REA, Terminations, Stop payments, Corrective Action Reports, and other contracting actions.
• Appoint/Approve Contracting Officers Representatives (COR’s) through the government WAWF/ CORT system, train COR’s on submittal of monthly inspections through Letter of Delegation to ensure functions and task are clearly identified and performed.
• Prepare monthly presentations slides to brief the Colonel regarding current contract status and any deficiencies of contract performance.
• Initiate monthly Contractor meetings to discuss performance updates, general regulations on noticeable identified problems, required daily operational reports, new personnel, and review of allocated resources needed for continued operational success.
• Track several spreadsheets on requirement updates, cancellation, on hold and completed.
• Expert knowledge in processing Requirements in the CAsM/JCXS and PD2 system operations. CRF Deployment – Camp Airfijan Kuwait – OCSIC CELL – Portfolio Requirements Manager November 2016 – May 2017 – (TDY 6 Month Assignment)
• Operational Contracting Support (OCS) provide contract acquisition support and serve as subject manner expert for SOJTF-OIR subordinate Army units supportive of Operation Inherent Resolve
(OIR)
• Serve as a critical role in establishing the very first Operation Contract Support cell in Special Operations by establishing processes to deliver validated requirement and contacting solutions to units in Iraq, Syria, Jordan and Turkey. Work w/Military Commanders and military officers on assigned training for new operational programs and innovations for better
• Advise, and assist Requiring Activity with building requirement packets (LOJ) to subordinate Army units in contingency environments.
• Review and analyze each requirement and associated documents, including Letter of Justification, (LOJ) funding documents (i.e., PRnC, or MIPR, Independent Government Cost Estimate (IGCE), Legal Review, Performance Work Statement (PWS), Statement of Work (SOW) and Contracting Officer Representative (COR) appointment letters (including certificates) Page 3
packet and associated document.
• Provide contract support, totaling $100,000+ for Expeditionary.
• Organize JRRB weekly meeting and type minutes to distribute to JRR Board Members.
• Track several spreadsheets on requirement updates, cancellation, on hold and completed.
• Expert knowledge in processing Requirements in the CAsM/JCXS and PD2 system operations. US Department of Defense – DCMA - Deployable Area Contract Administrator - 1102 - Current GS-12 July 1, 2012 – Present
Customer Service/Employee Monthly Awards – 2017 & 2018 Presentation to Colonel Snips
Assist with monitoring contractor performance for compliance with applicable laws, delivery schedules, payment provisions, inspections, contract and date reporting requirements. Using the FAR for compliance guidelines.
• Initiate contact with vendors, contractors to clarify issues on contractual requirements.
• Assist in review, analysis, and evaluation of unit cost and price data in contractor requirements.
• Review contract and proposals to ensure compliance. Complete DOD-DAU Training Courses.
• Resolve/manage cost, and other accounting issues. Resolve FDD contracts and workloads.
• Award or administer contracts above the simplified acquisition threshold amounts.
• Analyze facts and conditions in making comparisons or prices, discounts, delivery dates or handling charges. Submit 1797’s and 1597 for contract closeout.
• Support the Military Warfighter through monitoring contract specifications.
• Prepare solicitation of documents and information to support finding through presentations.
• Investigate and resolve canceling funds issues, ensure all contractual requirements are fulfilled before performing closeout.
• Research and resolve delivery orders that are identified as past Final Delivery Date (FDD), Overage and, if necessary, coordinate with buying office on contractor’s request for waivers or deviations from contract terms including revised delivery schedule and contractor consideration.
• Perform contract receipt and review, data base integrity, issues contract deficiency reports ensuring data integrity with MOCAS.
• Create unilateral and bilateral modifications for various purposes as delegated by FAR or as explicitly requested by the PCO.
• Initiate contract reconciliation. Negotiated with customers on price, fee or other factors in supply services.
• Identify and recommend solutions to program operations relating to customer’s delivery.
• Review and recommend IT software application update or new developments to better serve the program operations .
• Participate in TEAM special projects and studies to advance in the overall mission of the organization.
• Research and assist in resolving contractor rejected invoices.
• Communicate with Bell Helicopter, Boeing, DCMA Boeing, Defense Finance and Accounting Services and DCAA.
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• Knowledge and formal training of federal contracting principles, techniques, methods and procedures required to develop, award, administer and closeout government contracts and grants.
• Compile cost and pricing data in quantitative and narrative form by forecasting future budgets based on various variable used in building up price and future indirect rates for multiple periods or performance in response and submissions to RFP and/or RFQ. DIFZ – MTT/IMS LOG CAP IV - Training Specialist – CSO – Kandahar, AFG February 2011 – November 2012
• Customized specific courseware, training OJT for operations, maintenance and other aviation- related specialties.
• Develop written Desk Operations Procedures (DOP’s) for operating instructions and similar directives to standardize the planning, scheduling and processes associated with training for all theater locations.
• Utilize MIS IT database and other office applications to track travel movement of IMS/ILS employees.
• Coordinate with ILS Manager new hire in-process documentation.
• Attend all staff meeting as required and partner with CSO management on specific directives.
• Respond to all RFI from ILS Teams and CSO managers.
• Exercise sound administrative judgment in order to maintain effective organization. DIFZ - Document Control Specialist - CSO - Kandahar, AFG August 2011 – February 2012
• Assist with routine to intermediate operations and administration for Document Records Management.
• Inventories receiving LOTD's, CDRL's PPR's for uploads in SharePoint, Dyn-Insight Software and PCM-13 Software inclusive of auditing for accuracy of CDS report.
• Troubleshoots and analyzes processes for compliance with SOP
• Assist in standardization of all letters, forms and other documentation. Document Control and QA/QC department.
• Organize and Upload Government Sub-Contracts and Purchase Orders in PCM-13 software. Audit for accuracy.
• Initiate and benchmark future training materials for entire Theater.
• Develop positive and strong relationships functional departments such as Sub-Contracts, Supplier Management, Resource Planning, Operations and various other departments.
• Create/initiate new ideas for training of staff on new innovations.
• Seek out and implement best practice approaches.
• Functional knowledge of Dyn-MRO software and continuous learning in process.
• Make suggestions for cost efficiency and work processes to management Page 5
University of Central Oklahoma – Adjunct Business Instructor September 2010 – May 2011
• Teach sophomore and junior level courses incorporating the essential skills and knowledge in the Business/Management program.
• Check attendance for class rooster (approximately 48 students per class)
• Review class syllabus and requirements for successful completion of class objectives.
• Initiate learning concepts through various teaching mythologies’ and student involvement.
• Assign group projects and mentor students on expectation of “real-world experiences”.
• Integrate technology into the curriculum encouraging students to be engaged.
• Provide counsel/guidance to students when and where there is a need.
• Maintain accurate student accounting records for compliance. United States Department of Labor
September 2009 – February 2011
US Government - 1801 - Compliance Investigator – GS 09
• Conduct on-site audit investigations and negotiations involving Federal Regulations on Wage & Hour compliance issues per the Fair Labor Standards Act and CFR (Government Code of Federal Regulations.
• Prepare comprehensive narrative reports of investigations/inspections.
• Review Human Resource documentation regarding wages, bonus, and salaries.
• Review Federal Government Contacts incorporating Davis Bacon, AARA, and Service Contracts & CWHSSA for compliance of prevailing wages, benefits, etc.
• Prepare computation reports using Excel spreadsheets, graphs, mathematical formulas/technical skills.
• Train and implement qualitative and quantitative analysis for decision making on problematic internal issues in regards to HOW to pay employees.
• Consult with Attorney's, Employers, Contractors, and Business Owners to negotiate, organize and make recommendations on case.
• Interview employees, union representatives via their Collective Bargaining Agreements and inclusive of auditing payroll registers, corporate tax documentation, and other types of financial reports to conclude investigations.
• Train Attorney's, Business Owners and Employees on Government Regulations regarding hours worked, pay, and proper documentation utilized for DCMA auditing purposes.
• Conduct /analyze studies on business payroll trends and make recommendation to business owners on strategies to implement to avoid future problems with employee pay.
• Review Business payroll systems (IT) and report finding to management. Page 6
United States Small Business Administration – GS- 09 -1165 January 2005 - January 2013
US SBA Loan Officer, Fort Worth, Texas - GS-09 (Reservist - Temporary Assignment)
• Process SBA home and business loans to hurricane applicants to determine their eligibility using financial income/debt ratios. Analyze MAFD to handle debt and determine eligibility. Review construction contractors cost associated with repairs.
• Reconcile all debt with borrowers CBR. Review customers FTR for 2 years to verify income.
• Identify percentage of Business ownership used towards CET (Credit Elsewhere Test)
• Initiate Dunn & Bradstreet information for partnerships or corporations
• Employ excellent customer service skills, initiate credit, background checks and employee verifications.
• Analyze all financial statements including balance sheets, income statements, assets/liability to determine credit worthiness. Utilize customized DCMS, NEMIS, PMDQ, and CASAD software, including Excel and other Financial software applications. Review credit obligations to determine borrower's patterns of credit. Manage risk and document findings.
• Resolve adverse credit issues with borrowers; such as bankruptcies, foreclosures, and collections accounts.
• Perform underwriting skills for Business Owners, Rentals, Pensions, 401K, assets.
• Submit daily reports to supervisor ensuring production goals are in compliance.
• Utilize underwriting skills to process home and business loan.
• Create approval letter to customers, document reason for and approval and/or denial.
• Communicate interest rates, process loan modifications by performing necessary analysis to support decisions
• Process EIDL to determine Business economic loss. Discuss Collateral and Guarantee position to determine security interest.
• Order Vesting reports, Deeds, Divorce Decree, Marriage Certificate, Death Certificates, Heir-ship and other legal recorded documentation to determine ownership.
• Review analyze and recommend actions on cases that have been referred for a variety of liquidation activities for guaranty purchase.
• Gather and review relevant facts and data to ensure maximum recovery to the Agency and mitigate harm and loss to the government.
• Oversee and monitor the customer’s lender actions with regard to liquidation and /or collateral.
• Analyze customer’s lender assessment of the financial conditions of obligors when proceeds from sales or collateral are insufficient to cove the unpaid loan balances. Page 7
Talecris Plasma Resources, Shreveport, Louisiana (Contract) Training Supervisor
October 2007-August, 2008
• Train adults in phlebotomy, donor processing and plasma processing technical skills.
• Develop training plans, curriculum development, audit training binders, and evaluate staff employees on skills/techniques. Facilitate learning via computer based technology skills and access skill levels.
• Develop training materials, testing materials, and monitor quarterly re-certifications.
• Participate in weekly leadership meeting, abreast manager of any training concerns document Deviation Reports for auditing purposes.
• Market plasma center operations to local community associations and initiate recruiting techniques.
Tarrant County College, Southeast Campus - Arlington, Texas September 2002-October 2005
Coordinator Business, Marketing & Management Programs Awards: Nominated Teacher of the Year 2003 & 2004
Voted by Staff as Faculty Association President 2004 & 2004 Awards
• Responsible for all program operations relating to the Business programs. Create new program guidelines and course objective to ensure SAC guidelines are in compliance.
• Evaluate the applicability and effectiveness of new proposed directives regarding organizational operations, managerial decisions and document results of such recommendations.
• Sold technical fair idea to management in order to increase program awareness.
• Utilized cold calling techniques, networking and internet resources to penetrate community related businesses. (B2B)
• Responsible hiring, reviewing resumes, interviewing applicants, for evaluating course requirements and hiring/training (12) adjunct instructors.
• Increased student internships by 20% each year by networking with local Businesses. Advise students on course selections.
• Design and/or edit course curriculum. Prepare course syllabus, SOAP, assign faculty teaching loads, evaluate faculty each semester. Page 8
Tarrant County College, Southeast Campus - Arlington, Texas August 1995-August 2002
Assistant Professor, Business Programs
• Received awards from various clients in appreciation of presenting graduation commencement speech.
• Elected Faculty Association President 1997-98. (Labor Relations Specialist)
• Received 98% excellent faculty evaluations by students every year.
• Evaluate course requirements and learning styles in adult learners.
• Design curriculum /objectives for newly created courses.
• Align training and self- development activities with college strategic goals.
• Monitor learning activities according to State and Federal educational compliance criteria.
• Determine training needs for administrative staff and Office Assistance Program students.
• Analyze/administer pre/post-testing systems.
• Coordinate class schedules and faculty schedules to teach courses.
• Update training curriculum inclusive of all course syllabus and e-learning instruction.
• Design training materials using graphical technology.
• Order all training materials, equipment, and new software.
• Provide grades and/or certificates for program completes.
• Participate in Community Awareness Programs and participate in conferences.
• Organize all Business Programs responsibilities
• Coordinate program budget activities and yearly forecast projections.
• Provide career development courses at the end of all training modules.
• Perform educational and training research on instructional methods, and evaluations.
• Conduct Grant training for Faith Based Initiative pastoral members, worked with the Youth Fair Chance Summer Programs offered by the Trade Adjustment Assistance for colleges.
• Teach 5 years of “College for Kids” program at Tarrant county college.
• Teach new students at the University of Oklahoma in strategies on “Student Success”.
• Hire and manage 16 staff members for summer program at Tarrant County College.
• Coordinate and give college tours to students participating in the summer enrichment programs. Submit payrolls for students 16 years and older for participating in program.
• Teach at the One Stop Centers for students in typing, booking, dress for success and job interviewing skills.
• Implement the Workforce Investment Act, CFR 20 in assisting in the design of summer programs for College Bound, Project RIO, Green Jobs, and consult in many community and state advisory boards regarding employment programs and jobs.
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