Customer Service Construction Manager
Resume:
TRACY A. TYRE
Lot *** Arcadia, FL 34266
Job objective To utilize my knowledge and management skills gained through experience owning a Successful business and managing in a retail environment.
November 2019 to July 2022 Department Sales Specialist Lowes/Sarasota, Florida
Responsible for superior customer service, product merchandising and sales performance of the department; managing inventory and shrink and achieving sales and margin budgets; creating and maintaining a sales culture; ensuring staff is knowledgeable of stock, special order merchandise, warranty information, and all aspects of the department; supervising and mentoring employees in the department in compliance with HR policies and procedures; preparing and performing inventory.
August 2015 to November 2019 Executive Supervisor Stansell Properties & Development
Supervise Commercial construction projects from a ground up new store to extensive renovations. Manage the sub-contractors such as, but not limited to Electricians, Plumbers, HVAC, Painters, Carpenters, Tile installers, Specialty contractors, Etc…
February 2015 to July 2015 Department Sales Specialist Lowes/Indian Harbor Beach, FL
Responsible for superior customer service, product merchandising and sales performance of the department; managing inventory and shrink and achieving sales and margin budgets; creating and maintaining a sales culture; ensuring staff is knowledgeable of stock, special order merchandise, warranty information, and all aspects of the department; supervising and mentoring employees in the department in compliance with HR policies and procedures; preparing and performing inventory.
Pg. 2
February 2014 to December 2014 Assistant Store Manager Lowes Store #2795
Millsboro, DE
Responsible for overseeing one dozen employees on the overnight shift to unload, inventory, and stock all freight nightly; writing freight-flow and activity reports; managing the alarm system; daily safety and hazmat review reporting; on-going employee training; evaluating employee performance; preparing the store for opening every morning.
Safety and hazmat review reporting; on-going employee training; evaluating employee performance; preparing the store for opening every morning
November 2008 to February 2014 Department Sales Manager Lowes Store #2795
Millsboro, DE
Responsible for superior customer service, product merchandising and sales performance of the department; managing inventory and shrink and achieving sales and margin budgets; creating and maintaining a sales culture; ensuring staff is knowledgeable of stock, special order merchandise, warranty information, and all aspects of the department; supervising and mentoring employees in the department in compliance with HR policies and procedures; preparing and performing inventory.
June 2005 to August 2007 Regional Construction Manager SelectBuild – Mid-Atlantic
Fredericksburg, VA
Soliciting new home construction, conducting market research, supervising multiple projects and construction managers, writing contracts, implementing and conducting training classes for sub-contractors, managing payroll. As a member of the Builders/Suppliers Trade Alliance for the Mid-Atlantic region, conducting meetings with various companies to facilitate the construction process in the region.
May 1987 to May 2005 Owner/Operator T. A. Tyre General Contractor, Inc
Frankford, DE
As sole proprietor, coordinating every aspect of the construction for 200+ projects such as new home building, renovations and remodeling, and commercial building; managing multiple crews and subcontractors.
August 1981 to April 1987 Construction Foreman Ron Coffin Contractors
Millsboro, DE
. Working on and managing a crew on residential and commercial construction projects
Pg. 3 References
John Stege, Owner of Stansell Properties and development 727-***-****
John Bradley Valadez, Electrical Contractor 941-***-****
William French, Yamaha Motors (Golf cart division) 754-***-****
Susan Purnell, Veteran Administration Nurse 239-***-****
Stansell Properties and Development: I had to leave SPD due to travel issues and personal issues. Got married in April of 2018 and having to be gone weeks and weeks at a time did not work out well with just getting married. She also wasn’t working at that time. Now she has her partnership with a Deli in Arcadia, FL.
The other three names are professional references, but I was not working for them as an employee. John Valadez is someone who I worked with as a project supervisor. He knows who I am, How I work, How I manage and deal with people.
William French is a client and now a Friend. I did an extensive remodel in his home in Florida and his mother’s home in Delaware.
Susan Purnell is a client that I did another extensive remodeling for and Laminate flooring throughout her sister’s townhouse.
As to Lowe’s, I would rather not involve them in my business. They were upset with me when I left that store. I gave them a notice but when they knew I didn’t have a job lined up my supervisor was giving me a really hard time and was making things difficult for me to stay, so I left and haven’t looked back. This job was just not what I really wanted to do.
Remodeling, renovations, additions, and new home construction is in my wheelhouse and is what I excel at.!
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