Customer Service Loan Coordinator
Resume:
Shawna Turner
South San Francisco. Ca 94080
Cell: 650-***-****
Objective
To obtain an administrative position in a people oriented, innovative organization that will allow me to utilize my creative skills. I am a Dynamic and dedicated professional with extensive experience in customer relations, problem resolution, and administrative management with a talent for attainment of bottom-line objectives and delivery of complete customer satisfaction.
Skills and Abilities:
● Strong communications skills, self- driven, highly motivated and results oriented
● Maintained and updated client information
● Adhered to company guidelines
● Attended company and vendor seminars
● Strong relationships with clients and vendors
● Communicate well with customers, co-workers and management team
● Diplomatic and tactful with professionals, and non-professionals at all levels
● Exceed customer needs by troubleshooting complaints in a positive and successful manner
● Accustomed to handling sensitive, confidential records
● Executed the company’s objectives and tasks given by the CEO
● Directly working with the CEO
● Set up Travel arrangements for CEO and benefactors
● Monthly planning with the CEO
● Daily operations
● Building management
● Vendor management
● Import and export of goods
● Salon Ware - MD Ware
● Goal Eye Care
● HPSM - Health Trio Connect
● Noridian - Medicare Portal
● Verify Insurance
● Eyefinity EHR
● Government Purchasing
● Rakuten & Pepperjam / Ascend
● Fast learner in supporting new software and electronic technologies
● Experienced with multi-line phone systems
● Excellent skills in prioritizing and multi-tasking customer service needs, orders, bids and purchase ord Instructed and trained new hires on company policies and procedures
● Assisted in the hiring process
● Processed invoicing and order processing
● Monthly Billing
● Efficient in Quickbooks
● Word Press
● Sales Force
● Authorize.net
● Magneto
● Experienced with wide format Printing and Mounting Page 1
Shawna Turner
325 Rollins Rd
Burlingame, Ca 94010
Cell: 415-***-****
● Administrative duties and processes include Profit and Loss Statements, Royalty Reports, Profit Center Reports, Scheduling and purchasing
● UPS Web Based Training
● Computer Skills Including Illustrator, In Design, Photo Shop, Microsoft Word, Excel, PowerPoint, outlook and Internet
● Notary Public
Employment History:
San Mateo Eye Care Center
Patient Care Coordinator
2021-Present
MD Laser and Cosmetics
Patient Care Coordinator
2017-Present
Galligan, Thompson & Flocas, LLP
Admin 2015-2017
The UPS Store, Las Vegas, CA
Manager 2011-2014
A & H Supply, Las Vegas, NV 2002-2006
Sales Manager
Professional Mortgage Company, Las Vegas, NV 2001-2002 Loan Coordinator
Pro Serv Plumbing, Las Vegas, NV 2000-2001
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Shawna Turner
325 Rollins Rd
Burlingame, Ca 94010
Cell: 415-***-****
Customer Service
Rancho Respiratory, Las Vegas, NV 1995-2000
Respiratory Coordinator
Education:
Foothill College
Accounting 2015/2016
Spokane Falls Community College 3/15/2012
Business Technology Certificate
References:
Provided upon request
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