Shawna Turner

*** ***** ***

South San Francisco. Ca 94080

Cell: 650-***-****

Objective

To obtain an administrative position in a people oriented, innovative organization that will allow me to utilize my creative skills. I am a Dynamic and dedicated professional with extensive experience in customer relations, problem resolution, and administrative management with a talent for attainment of bottom-line objectives and delivery of complete customer satisfaction.

Skills and Abilities:

● Strong communications skills, self- driven, highly motivated and results oriented

● Maintained and updated client information

● Adhered to company guidelines

● Attended company and vendor seminars

● Strong relationships with clients and vendors

● Communicate well with customers, co-workers and management team

● Diplomatic and tactful with professionals, and non-professionals at all levels

● Exceed customer needs by troubleshooting complaints in a positive and successful manner

● Accustomed to handling sensitive, confidential records

● Executed the company’s objectives and tasks given by the CEO

● Directly working with the CEO

● Set up Travel arrangements for CEO and benefactors

● Monthly planning with the CEO

● Daily operations

● Building management

● Vendor management

● Import and export of goods

● Salon Ware - MD Ware

● Goal Eye Care

● HPSM - Health Trio Connect

● Noridian - Medicare Portal

● Verify Insurance

● Eyefinity EHR

● Government Purchasing

● Rakuten & Pepperjam / Ascend

● Fast learner in supporting new software and electronic technologies

● Experienced with multi-line phone systems

● Excellent skills in prioritizing and multi-tasking customer service needs, orders, bids and purchase ord Instructed and trained new hires on company policies and procedures

● Assisted in the hiring process

● Processed invoicing and order processing

● Monthly Billing

● Efficient in Quickbooks

● Word Press

● Sales Force

● Authorize.net

● Magneto

● Experienced with wide format Printing and Mounting Page 1

Shawna Turner

325 Rollins Rd

Burlingame, Ca 94010

Cell: 415-***-****

● Administrative duties and processes include Profit and Loss Statements, Royalty Reports, Profit Center Reports, Scheduling and purchasing

● UPS Web Based Training

● Computer Skills Including Illustrator, In Design, Photo Shop, Microsoft Word, Excel, PowerPoint, outlook and Internet

● Notary Public

Employment History:

San Mateo Eye Care Center

Patient Care Coordinator

2021-Present

MD Laser and Cosmetics

Patient Care Coordinator

2017-Present

Galligan, Thompson & Flocas, LLP

Admin 2015-2017

The UPS Store, Las Vegas, CA

Manager 2011-2014

A & H Supply, Las Vegas, NV 2002-2006

Sales Manager

Professional Mortgage Company, Las Vegas, NV 2001-2002 Loan Coordinator

Pro Serv Plumbing, Las Vegas, NV 2000-2001

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Shawna Turner

325 Rollins Rd

Burlingame, Ca 94010

Cell: 415-***-****

Customer Service

Rancho Respiratory, Las Vegas, NV 1995-2000

Respiratory Coordinator

Education:

Foothill College

Accounting 2015/2016

Spokane Falls Community College 3/15/2012

Business Technology Certificate

References:

Provided upon request

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