Garrett Swann
Lead Server
Palm Bay, FL *****
**********@*****.***
I wish to be considered for Asst. Store Manager position. I am presentable, friendly, and energetic. My understanding to provide efficient service to customers will serve your companies goals. Moreover, life experiences and a long work history in the restaurant and bar industry have given me the practical know-how, which would be a great asset. I am looking forward to expanding my experiences and encountering new growth and potential possibilities, which I believe your company, can afford me. I am confident that my experience and dedication to quality service will enable me to succeed. I offer high energy level; strong interpersonal and organizational skills which I believe make me a strong candidate for this position. I welcome the opportunity to discuss with you the position and hope to schedule an interview with you in the upcoming weeks.
Sincerely,
Garrett V Swann
Work Experience:
Asst. Manager
Grizzly's Wood-Fire Grill Duluth
December 2004- June 2018
Count money and make bank deposits.
Investigate and resolve complaints regarding food quality, service, or accommodations.
Review financial transactions to ensure that expenditures are authorized and budgeted.
Schedule staff hours and assign duties.
Establish standards for personnel performance and customer service.
Perform some food preparation or service tasks such as Serving, Bartender, cooking, clearing tables when necessary.
Organize and direct worker training, resolve personnel problems, hire and train new staff.
Monitor employee and patron activities to ensure liquor regulations are obeyed.
Greet guests, escort them to their seats, and present them with menus.
Take dining reservations.
Open and Closing duties
Asst. Manager/Server/Bartender
Mama Get’s Restaurant and Bar
525 Tower Ave.
Superior, WI 54880
02/2002- 12/2004
Count money and make bank deposits. Scheduling, ordering of all liquor, beer and wine.
Hiring and training of all FOH staff
Investigate and resolve complaints regarding food quality, service, or accommodations
Guest Services
Education:
William Penn High School
New Castle, DE
Graduated
Diploma
Skills: Customer Service, Training, Recruiting, Waiter, Restaurant Server
Additional Information:
Leadership: I represent the company and myself well by acting as a role model to the people reporting to me.
Organization: Able to stay focused during busy times and delegate tasks to employees to keep
business running smoothly.
Recruiting and training: Making sure new employees transition as smoothly as possibly into their jobs.
I'm a good teacher who tries to help employees who are having difficulty picking up new skills
I am friendly, outgoing, people skills and customer service. I interact with my employees every day,
But assist customers when they have questions, concerns or complaints and address their issues in a
professional manner.