Data Entry Service Representative
Resume:
GOAL:
Driven worker with excellent communication and interpersonal skills who can
meet deadlines and effectively satisfy responsibilities. Eager to use my professional experience and skills to successfully fulfill the open position within your company.
EXPERIENCE:
Client Relations, Best Bet Strategies; Bayonne, NJ — 2019- present Promote company by contacting new and cold leads. Build a rapport and maintain positive relationships with clients. Log and manage sales activity. Server, Piggyback Bar; Jersey City, NJ — 2018-2019 Maintain knowledge of menu items, ingredients, and drinks. Utilize up-selling techniques. Bus and prepare tables to create quicker turnovers. Keep clean atmosphere. Stock service areas with supplies needed for the following day. Client Service Representative, Viventium; Berkeley Heights, NJ - 2015-2017 Assigned as dedicated rep to 500+ companies as main point of contact for all payroll inquiries and software support. Team leader of the Affordable Care Act team which reached out to educate clients about the law and the company’s ACA service. Provide training for the use of payroll and ACA services through the implementation process. Coordinate with necessary departments to ensure client satisfaction.
Project Coordinator, Black Maria Film Festival; Jersey City, NJ — 2012-2014 Assisted director in the pre-production of the film festival. Managed accurate accounting ledgers, invoices, and accurate financial records. Responsible for travel arrangements, the collection of film submissions, pre-screening event for the judge panel, and organizing the festival’s premiere night. Server/ Cocktail Waitress, 340 Grill; Hoboken, NJ - 2010-2013 Promptly greeted tables and correctly took patrons’ orders. Ensured an enjoyable dining experience. Personal cocktail server for bridal and baby shower parties. Kept clean atmosphere throughout shift. Worked bottle service during weekend night shifts once restaurant side closed and lounge opened.
DIANE ZYGMUND
************@*****.***
1 Seaview Court
Apt 736
Bayonne, NJ 07002
Payroll Administrator, ThyssenKrupp Safway; Kenilworth, NJ — 2009-2012 Responsible for processing payroll and maintaining employee records. Other broad-based administrative duties including data entry, executive support, office management, document preparation, travel and meeting coordination, and project support.
EDUCATION:
New Jersey City University, Jersey City, NJ — BA in Media Arts, English focused in Journalism minor — 2014
SKILLS:
Runs efficient operations. Intensive customer service experience, positive interactions with people of diverse backgrounds and temperaments. Ability to work in a high-pressure and high-turnover environment. Strong organizational and presentation skills. Proactive problem solver. Easily engages with coworkers on all levels. Able to control multiple projects under tight deadlines while shifting priorities and meeting client demands. REFERENCES:
Joseph Grato, Best Bet Strategies 551-***-****
Claire Dolling, HCM Director of Client Services 718-***-**** Jane Steuerwald, Director of Black Maria Film Festival 201-***-**** Tony Nocera, Superintendent for Safway 908-***-****
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