Hospitality, Customer Service, Team Player

LENORE KING

***********@*****.*** 701-***-**** Fort Collins, CO 80521

Summary

Energetic and dedicated to efficient and effective collaboration between care teams, patients and families. Outgoing professional with collaborative and flexible approach to reaching mutually-beneficial resolutions. Skills

● Progress Monitoring

● Multidisciplinary Team Collaboration

● Certified Direct Support Professional

● Mandated Reporters Interactive Training

● Career Development Facilitator Certification

● Outreach Specialist Training

● Applied Suicide Intervention Skills Training

● First Episode Psychosis Training

● Integrated Dual Disorder Intensive Treatment Training

● Marketing & Sales

● Front Office Operations

● Financial Operations Oversight

● Operational Records Maintenance

● Mental Health First Aid

● CPR Certified

● First Aid Training

● Event Planning

● Community Outreach

● The Employment Outcomes Professional Training

● National Certificate in Employment Services

● Management Experience

● Great Communication Skills

Experience

Native Inc. Fargo, ND

Care Coordinator

09/2021 - 03/2022

Assisted participants with achieving motivation for long & short term goals while creatively problem solving. Worked to identify their goals, barriers, strengths and needs, then worked collaboratively to develop and follow through on their Care Plan.

Community Options Inc Fargo, ND

Employment Specialist

12/2007 - 07/2021

Managed a caseload of TANF clients in 3 Counties. Worked with Individuals in the Vocational Rehabilitation Program to find them jobs based on their skills, abilities and interests. Worked in the ND Brain Injury Program to help clients find jobs that they are able to succeed in. Worked on an Integrated Dual Diagnosis Team and helped clients on their job skills and find employment. Dakota Magic Casino & Hotel

Hankinson, ND

Hotel Front Desk Supervisor

04/2005 - 09/2007

Welcomed patrons to the front desk and coordinated with staff to fulfill customer requests. Worked with Hotel Manager with front desk operations, housekeeping and scheduling. Managed money and credit cards and did checks and balances after every shift.

Mid-continent Communications

Wahpeton, ND

Account Executive

02/2004 - 04/2005

Sold advertising to businesses for TV commercials. Inserted commercials and classified ads into Networks. Presented rates and proposals for commercials and production.

Comfort Inn & Suites Wahpeton, ND

General Manager

02/2001 - 02/2004

Managed all departments, planned, organized and controlled all operations of the hotel. Maintained a clean property and well motivated staff while ensuring Guest Satisfaction.

Teddys Sports Bar & Supper Club

Wahpeton, ND

Owner/Manager

06/1991 - 12/2001

Managed all aspects of the Bar & Supper Club. Hired, trained and supervised employees. Performed office duties, inventory on food and alcohol, daily bank deposits, devised business and marketing plans. Prepared monthly financial reports for our accountant. Booked weekly entertainment, catered for meetings, groups & weddings up to 500 people.

Education and Training

University of Minnesota Morris Morris, MN

Bachelor of Science in Human Services

04/2008

Choice Hotels Core Certification Fargo, ND

Certification in Hotel Administration

03/2001

North Dakota State College of Science Wahpeton, ND Associate of Arts in Liberal Arts And General Studies 05/1979

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