Cee (Cynthia) L Sullivan

*** ******** *** #***

Florence, CO 81226

***/***-****

adsjrk@r.postjobfree.com 12 September 2022

Technical Services & Client Services Management

Project Management... Contract Administration

Needs Assessment... Inventory Control Systems

Distribution and Supply Chain Management Systems

Client Server and Mainframe Environments

Energetic professional with strong backgrounds in Information, Client Services, Business Systems and Technical Resource Management

within diverse high tech environments. Logical problem solver with excellent analytical skills. Proven track record in identification

of alternatives to insure successful and responsive operations. Outstanding people skills with the ability to inspire confidence and cooperation

with all levels of personnel.

Management and Interpersonal Skills

Managed departments of over 30 employees, primarily technical staff.

Supervised contract programming and support staff as well as internal personnel.

Negotiated contracts. Vendor selection and approval

Ability to successfully communicate and work with all levels of personnel.

Significantly improved flagging reputation of client services department.

Conflict resolution both internal and external.

Demonstrated team building abilities and organizational expertise.

Project Management Skills

Managed internal and contract programmers, business analysts and implementation specialists.

Prioritized custom programming schedules for up to 10 concurrent projects.

Design of standards for project management and design

Directed support of over 200 manufacturing software installations from small machine shops to division of Fortune 500 company,

including offshore manufacturing in Mexico.

Reviewed and analyzed new products and software enhancements.

Key role in determining which enhancements would become part of future package upgrades.

Evaluated customer business processes and recommended modifications in either software or process as was deemed appropriate.

Managed implementation and customization of integrated manufacturing software systems for clients nationwide. Software included full

sales order processing, MRPII, cost accounting and full general ledger.

Vendor interface and management of 3rd party processes.

Technical Skills

Familiarity with Unix, Universe, Pick, Windows, SQL and Informix.

Effective liaison between clients and programming/implementation staff.

Skilled in needs assessment

Design and implementation of training systems

Creation of release and documentation change order systems.

Database design for summary sales reporting and other sub-systems

Product Architect of Vendor quotation system

Experience with Win98, Word, Excel, Netscape, Power Point, Publisher, Visio, Access, Netscape, Explorer and other PC based software.

Designed process to download reports from mainframe into Excel to ease burden on programming staff as well as enhance corporate reporting ability.

Internet research

Web page design using Microsoft Front Page, Paint Photo Pro, Photoshop and HTML.

Over 15 years experience Manufacturing, Supply Chain, Inventory Control and complex Order systems.

Accountability for manufacturing operations in a start-up high-tech environment.

EMPLOYMENT HISTORY

A Little Piece of Art - Owner and Artist 2012 - present

On disability due to car accident 2001 - 2012

HK Systems formerly Endura, Seattle, WA - Consultant, Project Lead Custom Coding - 1998 -2001

Muzak, Seattle, WA -Business Analyst - 1993 -1997

Systems Sorcery, -Consultant, - 1990 - 1993

Addept Systems - Director of Client Services - 1987 - 1990

Oryx Corporation Director of Customer Support - 1985 - 1987

Energy Sciences Corporation and Subsidiaries, - Manufacturing Engineer, Production Manager, MIS Manager - 1982 - 1985

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