Security Engineer Operations Support
Resume:
TODD
ZICKEFOOSE
*****@*****.***
Apex, NC-North Carolina 27539
CONTACT
Network Security Engineer
AT&T, Raleigh, NC
* Large scale enterprise support for various entities: Govt, intl financials, national and global corps., other large (5000+ devices) networks..
,* Networking device operational support via CLI, GUI, ASDM, BlueCoat Director, Panorama, and various other tools to include IPS/IDS, firewalls, proxies, routers, etc - Cisco ASA/Routers, Juniper,Checkpoint, BlueCoat, Palo Alto, Fortinet/Fortigate
* Network and Device troubleshooting and resolution. Various routing protocols, large scale SD-WAN, EVPN, and VPN network management
* Hardware and Software Maintenance - parts replacement, code upgrades, etc.
*Policy Management - Review and recommendations when requested, reporting, updates and changes changes
* Break/Fix - Device failover, replacement and rebuild. Network Security Engineer
AT&T - Contractor, Raleigh, NC
* Large scale enterprise support for various entities: Govt, intl financials, national and global corps., other large (5000+ devices) networks..
* Networking device operational support via CLI, GUI, and various tools to include IPS/IDS, firewalls, proxies, routers, etc - Cisco ASA/Routers, Juniper,Checkpoint, BlueCoat, Palo Alto, Fortinet/Fortigate
* Network and Device troubleshooting and resolution. Various routing protocols, large scale SD-WAN, EVPN, and VPN network management
* Hardware and Software Maintenance - parts replacement, code upgrades, etc.
*Policy Management - Review and recommendations when requested, reporting, updates and changes changes
* Break/Fix - Device failover, replacement and rebuild. Network/Security Engineer
Savvis, Raleigh
* Large scale enterprise support for various entities: Financials, Global Corps., other large (5000+ devices) networks..
* Network and Device operational support, troubleshooting and resolution. MPLS, OSPF/EIGRP, SD-WAN,
VPN
* Hardware and Software Maintenance - parts replacement, code upgrades, etc. via CLI and GUI.
* Cisco ASA/Routers, Juniper, Checkpoint
EXPERIENCE
June 2009 - July 2019
June 2007 - July 2009
January 2004 - May 2006
* Policy Management - Review and recommendations when requested, reporting, updates and changes changes via CLI, GUI, various tools.
* Break/Fix - Device failover, replacement and rebuild.
* Training and Operations support - Trained and mentored junior engineers, assisting in development and implementation of standards and policies, limited tools development
* Customer Tools support - DNS, EMAIL, various network based security monitoring, data collection and reporting.
Network/Security Engineer
Cable & Wireless, Raleigh, NC
* Large scale enterprise support for various entities: Govt, financials, global corps., other large (5000+ devices) networks..
* Network and Device troubleshooting and resolution.
* Cisco ASA/Routers, Juniper, Checkpoint, Solaris, HP-US, BSD
* Network and device troubleshooting and resolution - MPLS, CLNS/BGP/OSPF/EIGRP/VPN
* Hardware and Software Maintenance - parts replacement, code upgrades, etc.
* Policy Management - Review and recommendations when requested, reporting, updates and changes changes
* Break/Fix - Device failover, replacement and rebuild.
* Training and Operations support - Trained and mentored junior engineers, assisted in development and implementation of standards and policies, tools development and support
Sales/QA/Implementation Engineer
Avici Systems, MA
Sales engineering and Lab setup and testing.
limited QC support.
Backbone Engineering
MCI, Reston
* Large scale enterprise support for various entities: Govt, financials, natl and global corps., other large (2000+ devices) networks..
* Networking focused - Network design, implementation and troubleshooting.
* Network and device troubleshooting and resolution - MPLS/CLNS/BGP/OSPF
* Hardware and Software Maintenance - parts replacement, code upgrades, etc.
* Policy Support - Collected and reported data upon request, assisted in policy development and deployment.
* Network and device troubleshooting and resolution - CLNS/BGP/OSPF
* Break/Fix - Device failover, replacement and rebuild.
* Training and Operations support - Trained and mentored junior engineers, assisted in development and implementation of standards and policies, March 2003 - January 2004
February 2000 - June 2002
January 1997 - January 2000
tools development and support
* Server Support - Build, code installation and support, tools implementation and support (DNS, EMAIL, various home grown)
* Cisco ASA/Routers, Juniper, Checkpoint
Noc/Network/Security Engineer
MCI, Reston
* Network and device troubleshooting and resolution - MPLS/CLNS/BGP/OSPF
*Hardware and Software Maintenance - parts replacement, code upgrades, etc.
* Break/Fix - Device failover, replacement and rebuild.
* Training and Operations support - Trained and mentored junior engineers, assisted in development and implementation of standards and policies, tools development and support
* Cisco ASA/Routers, Juniper MX, Checkpoint - Windows and Solaris January 1997 - January 2000
Associate In Science (A.S.) In Pre-Engineering
Coastal Carolina Community College, Jaqcksonville, NC EDUCATION
June 1985
ADDITIONAL SKILLS
• Routing - BGP, CLNS, OSPF, EIGRP, RIP
• SD-WAN, MPLS, EVPN, VPN
• UNIX, Solaris, BSD
• Firewalls, Proxys, IDS, IPS
• PERL/Shell Scripting
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