Medical Collector Customer Service
Resume:
Tony Mitchell
Riverside Ca*****
*************@*****.***
OBJECTIVE: To pursue a career in a fortune 500 company to obtain more experience with the necessary Training to achieve my goals.
Skills: 12 years Customer Services Sales, and Collections, Microsoft Word, Excel, and Power Point. QUALIFICATION: Blends academic training in economics and business administration with hands on Experience in Sales and Operation Support to offer employers a track record. EDUCATION: Canyon High School 1994-1998 Anaheim Ca WORK HISTORY: Pitney Bowes 6/20- present
First Class Operator- Ensuring that all outbound and inbound mail is properly managed And distributed.
Handling mail machine for the purpose of Collecting, Sorting, Seal, Fold mail envelops.
Removing mail from containers and transfer it into designated area. Inspect and keep records and forms in the proper place. Wrap packages and mail by using machine.
Qauntun Electric Payment- Assisted all customers with any concerns or questions. 6/19-6/20
Assisted customers with payment options.
Make outbound calls to different companies that requested our services.
Nyx Cosmetics: Picking orders of makeup to be packed and shipped. 12/17-6/19 Stuffing advertising makeup samples and coupons in envelops. Air Methods: Patient Financial Counselor /Medical collector/ Customer Service / Sales 2/2012-12/2016 Skip Tracer.
Answer all inbound and outbound calls.
Review patient financial documentation for assistance in billing. Manage accounts through skip tracer methods and collection efforts. Ensured complete and accurate documentation of customers interaction Were logged.
Responsible for communicating with insurance companies. Responsible for E.O.Bs insurance rejection and appeals. Performed audits and submits recommendations for account adjustments. Student Loans Center: Provide first call resolution to ensure all concern are met. 12/2015-12/2015 Assist clients with payments options. Provide assistance to peers when handling difficult situation. Use retention skills to minimize any loss of clientele. Veronica Boutique; Standing at doorway of store making sure customers don’t seal and checking 5/10-2/15 monitors of security camera. Walking the store ales. Following store manager For deposit.
ELT Associate: Monitored, coached and developed team to performance standards. Confirmed sales 12/2006-8/2010 Lead by asking question
Provide administrative support for executive staff. Conducted hiring and training of potential associates and new hires. Pro Security: Working at events making sure people don’t get on stage or near the clients while 12/2004-2/2007 performing on stage keeping clients protected from in/out vehicle and
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