Myrine Gatdula Villena

** ********** ****** **** **.

416-***-****

adsjpd@r.postjobfree.com

Objective

Dedicated, Proactive individual, Skilled, Hardworking and Highly motivated Employee with a winning attitude and desire to deliver exceptional management position with 10 years of Experience in Developing strategies and monitoring performance. Now looking for a challenging position of a General Manager at Jollibee Restaurant one which will make best use of my existing skills and experience and also further my personal and professional development.

Experience

Jollibee Restaurant

Food Crew/Cashier May-1990-Jan-1993

Handling Cash Register

Daily cash balancing

Processing debit and credit card machine

Costumer Service

Events/planner outdoor and in store

Stocking store/General Store cleaning

Subway Restaurant

Cashier Nov-1998-June-2001

Set up the Sandwich making display area

Ensured cleaning checklist were followed and accomplished

Rotated food stock and monitor expiration dates

Reduced food waste by planning how much to prep for the day according to usage patterns

Tracked food waste

Baked bread, prepped vegetables and mixed salads

Greek Restaurant and Bistro

Cashier/Supervisor June-2002-Apr-2008

Assisting with the day to day running of the restaurant

Keeping accurate statistical information and records

Ensuring that all equipment is used correctly, maintain and cleaned properly

Making sure that all employees reach their full potential through constant evaluation

Involved in the day- to- day managements of clients

Live-in-Caregiver

Babysitting April-2008-Aug-2012

Organize and take part in activities for instance games, crafts, reading and outings to give enjoyment and exercise

Take kids to and from school and to doctor appointment

Watch over children and arrange reports for home care and babysitting agency

Discipline children in keeping with the methods requested by the parents

Helps kids with home works

Keep records of everyday activities and health information about every child

Tim Hortons Restaurant

Baker/Store Front /Supervisor Aug.2012 to present

Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports

Enforced appropriate work-flow and quality controls for products and procedures

Baked bread, donuts, muffins, cookies, bagels as needed under the direction of management

Consistently checked the quality of baked goods to maintain high standards all the time

Established and maintain open, collaborative relationships with the entire team

Inventory management familiarity

Maintain cleanliness of work area all the time

General Store cleaning oven, freezer, dishwasher

Stocking store

High volume production capability

Handling Cash Register

Able to work according to tight production schedules

Tim Hortons Restaurant

Manager March 2016 to Present

Ensured that the Store meets the Targets and Earning Profits

Recruiting Employees for the Store Needs

Responsible for Maintaining the Overall Image of the Store

Responsible for Managing the Assets of the Store

Setting Goals to Meet Store Need

Reporting To Head Office Sales /Drive-Thru time

Deposits Money to the Bank

Balancing Sales

ARAMARK COMPANY LTD

Multi-Unit Manager Tim-Hortons August 13,2018 to Present

Managed Non-Traditional Store with the Union Environment

Prepared Staff Schedule

Monitored Staff performance

Responsible for Managing overall behavior of Store

Cash Audits

Balancing Sales

Deposit Money to the Bank

Meet the Food Percentage

Performed month End Inventory for the Entire Store

Ensured that Store meets the Targets and Earning Profits

Responsible for Maintaining Health and Safety Audits

Reporting to Head Office for store Performance

Ensured Staff Follow Tim Hortons Standard

SAI RESTAURANT INC. O/A TIM HORTONS

General Manager July 21,2020 to Present

Establishes restaurant business plan by surveying restaurant demand, conferring with people in the in the community, identifying and evaluating competitors, preparing financial, marketing, and sales projections, analyses, and estimates.

Attracts customers by developing and implementing marketing, advertising public and community relations programs, evaluating program results, identifying and tracking changing demands.

Maintains operation by implementing policies and standard operating procedures, implementing production, productivity, quality, and customer service standards, determining and implementing system improvements.

Maintains customer satisfaction by monitoring, evaluating and auditing food

Beverages and service offerings, initiating improvements, building relationships with preferred patrons.

Accomplishes restaurant objectives by recruiting, selecting, orienting, Training, assigning, scheduling, coaching, counseling and disciplining management staff, communicating job expectation, planning, monitoring, appraising, and reviewing job contributions, planning and reviewing compensation actions, enforcing policies and procedures.

Knowledge of budget, inventory and cost controls for FOH and BOH

Maintain safe secure and Healthy facility environment by establishing, following, and enforcing sanitation standards and procedures, complying with Health and legal regulations, maintaining security systems.

Maintain professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshop, reviewing professional publications, establishing personal network, benchmarking state-of-the art practices, participating In professional societies.

Accomplishes company goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.

Training

Advanced First Aid Certified

Health and Safety Certified

Advanced Food Safety Certified

SKILLS

Customer Focus

Decision making

Process improvement

Management Proficiency

Strategic Planning

Verbal Communication

Quality Focus

Financial Planning and Strategy

Cost Accounting

Strong teamwork skills, hardworking, dependable

Focused and Disciplined

Computer experience on Windows 95-200x, MS office

40-60 wpm speed

E-mail: Group Wise & MS Outlook

EDUCATION

College Graduate

UNIVERSITY OF BATANGAS

BS Computer Science--- Courses include Information Management, Electronic design

REFERENCES

Raquel Reus Delorme 905-***-**** )

Bhavana Gupta (Aramark Director 416-***-****)

Lisa Whitlock (Aramark Assistant Director 289-***-****)

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