SAP SD Functional Consultant

Varshika kotla

SAP SD Functional Consultant

Ph: 770-***-**** E-mail: adsjp9@r.postjobfree.com

Professional Summary:

* **** ***** ** ********** in SAP SD (OTC- Order to Cash). Worked on 3 FLC implementations, 2 Support and Development Projects in Accenture for the clients Sap labs and e-stone information technology Pvt LTD for the client Penna cement industries limited. SD Integration Experience with MM, WM, PP, and FI Modules. Experienced in ASAP Methodology.

Experience in SAP Project Activities from Initial Scope Study, Mapping As-Is and To-Be Processes, Gap Analysis, Configuration, Business Scenario Testing, Master Data Migration, Requirements Gathering.

SAP SD Skills: Configuring Enterprise Structure, Master data- Customer Master, Customer material Info record, Condition records, Sales Documents, Item Categories, Schedule Line Categories, Deliveries, Billing,Pricing,Condition Technique, Condition Exclusion, Availability Check(ATP), Revenue Account Determination, Revenue Recognition, Outputs, Credit Management, Picking, Packing, Handling Units, Consignment Processing, Outline Agreements, Cash Sales, Rush Order, Returns Order Processing, Credit and Debit Memo, Intercompany Sales, Third Party Order Processing,User Exits, Bill of Materials(BOM),MTO, MTS.

Worked in configuration of order-to -cash (OTC) business process with focus on areas of order management, pricing, Available to promise (ATP), delivery and billing.

Proficient with enhancements and modifications of the existing functions.

Configured pricing, pricing procedures, condition types, condition tables and access sequences, condition records, condition exclusions and condition supplements through understanding of various pricing techniques.

Hands on experience on customer master, Sales order processing, delivery processing, shipping. Configuration of billing procedures – individual billing, collective billing, inter-company billing and credit management.

Experience in global template preparation and rollouts.

Resolved system test and validation problems to provide normal program functioning.

Documented and resolved issues which led to production.

Very keen and enthusiastic team player with excellent communication, interpersonal and people skills with a constant desire to learn and genuine commitment to excel.

Technical Skills:

ERP

SAP R/3 ECC 6.0, 5.0, 4.7 SD, LE, MM, WM, FI

Databases

Oracle 8i, SQL Server

Packages

MS-Word, MS-Excel, MS-Power point, MS-Project

Project Experience:

Company: Accenture Solutions (DEC 2019 to Present)

Client: Sap labs

Description: SAP Labs Network is a network of SAP’s core research and development entities focused on developing and constantly improving key SAP solutions. SAP for Retailing is a comprehensive set of offerings for various retail processes including demand management/forecasting and supply chain at a high level, and specific areas such as contracting, purchasing, goods receipts, invoice verification, accounts payable, pricing, billing, Point-of-Sale and business analytics.

SAP SD Support and Development

Roles & Responsibilities:

Worked in OTC support team as a Senior Sap SD Consultant

As part of the project involved in ensuring timely response and resolution of problem tickets within the stipulated period by adhering to the security level, benchmarks and achieving 100% efficiency with customer satisfaction as top priority.

Personal ownership in deliver in terms of quality timeline and estimate.

Contributing to SAP competency and Organization as a whole.

Post implementation support included solving the service requests raised by the end user.

Maintain the accuracy of all master data like organizational structure, customer master, sales documents, and pricing etc.

Worked on major and minor enhancements in the project.

Preparation of history of service request generated by the customer.

SAP SD Implementation project 1

Roles & Responsibilities:

Worked as a Senior SAP SD consultant – OTC

Interacting with the client, understand the business process and prepare the blueprint.

Attended the business workshops for requirement gathering.

Responsible for managing scope, planning, tracking, change control and aspects of the project.

Effective common communication between the project team and the customer. Provide day to day direction to the project team and regular project status to the customer.

Discussed with the business users to understand the business logic and prepare the test sets.

Identified the GAPS found, analyzed the need for the WRICEF objects.

Standard sap Configuration is done and updated the configuration specific documents.

Captured the programs that needs to be scheduled in background and gave the control team to schedule the jobs

Configured sales document types, item categories, schedule lines, delivery types, billing types, order reasons, reason for rejections, delivery blocks and billing blocks.

Hyper care support and defect resolution for post go live issues.

Transition to support, knowledge transfer to support team members.

Worked with copy control, incompleteness procedure, delivery blocks and conditions for delivery blocking.

Configuration of basic functions which included output determination, incompletion log and credit management.

Prepared end user training manuals.

SAP SD Implementation project 2

Roles & Responsibilities:

Worked as an SAP SD consultant – OTC Process (order- to-cash)

Managed the high volume of support requests inflow during the massive GO LIVE of the client for several plants in one go.

Worked on high priority and well as critical tickets.

Responsible for coordinating and communicating with the business for converting their business requirements into solution in R/3 SD module.

Maintaining up to date documentation in the solution manager related to respective changes and enhancements.

Providing qualitative support services on day-to-day operations.

Managing major and minor changes and enhancements effectively as per the business requirement.

Provide instant solution to client, end user on error based on severity of the issues.

Keeping track of scheduled delivery of tickets as per SLA.

Monitoring batch jobs and analyzing/ providing solutions.

Working on 24x7 support for a period of month on an alternative month basis.

Analyze and provide solutions for Ad hoc requests.

Worked with post implementation support team as a core member (hyper care)

Interacting with end users for more information through net calling/tele calling/ mailing for resolving of tickets.

Company: e-stone Information Technology Pvt. Ltd. (JULY 2014 to DEC 2019)

Client: Penna Cement Industries Ltd.

Description: Penna Cement is one of the largest privately held cement companies in India, with an installed cement capacity of 7 million Tons Per Annum. Founded in 1991, Penna Cement has established itself as one of the most trusted cement brands, with significant footprints in southern and western India. Localized services, Procurement, Sales, Customer relations, Supply chain planning, billing, Accounting

SAP SD Support and Development

Roles & Responsibilities:

Worked in Sap implementation team supporting as SAP SD consultant.

Configured enterprise structure, configuration of document types, billing types and item categories.

Customization of pricing procedures created new condition typed for taxes.

Worked towards implementation and support of aligned materials. I was also a part of production support issues, monitoring jobs and involved in resolving calls based on the severity of the issue and was also based on SLA.

Involved in master data upload using LSMW for customer master.

Post implementation Go live support for a period of 1 month and was also involved in preparation of end user manual to the client.

Trained to end users and key users in the area of SD module.

SAP SD Implementation project

Roles & Responsibilities:

Worked as an SAP SD consultant – OTC Process (order- to-cash)

Responsible for coordinating and communicating with the business for converting their business requirements into solution in SAP R/3 SD.

Responsible for delivering solutions and resolving tickets as per SLA in the areas of standard SAP SD like pricing, invoices, billing blocks.

Supporting the incident and change management process.

Peer review of the change tickets delivered by the project.

Interacting with end users for more information through net meeting /telecall/teams.

Providing solutions to tickets raised by end users, key users, power users and business process owners based on security levels.

Responsible for documenting and preparing the application information documentation during the knowledge transition.

Working with business in smooth functioning of sales and distribution process.

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