Customer Service Data Entry
Resume:
Myesha Armstrong
Grenada, MS *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Cook/Customer Service
BlueSky - Grenada, MS
April 2020 to May 2020
Cook
Picker/Packer
Staples - Memphis, TN
June 2019 to July 2019
Picker
Cashier/Customer Service
Murphy USA - Olive Branch, MS
September 2018 to June 2019
Stock, clean, safe drop
Education
High school diploma
Grenada High School - Grenada, MS
April 2012 to May 2016
Skills
• Typing (8 years)
• Cooking
• Sales
• Cashiering
• Microsoft Word
• Microsoft Excel
• Microsoft Powerpoint
• English
• Laundry
• Microsoft Office
• POS
• Basic math
• Office manager experience
• Packaging
• Time management
• Kitchen experience
• Host/hostess experience
• Computer operation
• Front desk
• Customer service
• Serving
• Home care
• Food preparation
• Organizational skills
• Computer literacy
• Food service
• Meal preparation
• Data entry
• Communication skills
• Computer skills
• Cash handling
• Phone etiquette
• Retail sales
• Picking & packing
• Commercial cleaning
• Math
• Administrative experience
• Cleaning
• Stocking
• Leadership
Assessments
Customer Focus & Orientation — Proficient
June 2020
Responding to customer situations with sensitivity Full results: Proficient
Customer Service — Familiar
June 2020
Identifying and resolving common customer issues
Full results: Familiar
Sales: Influence & Negotiation — Familiar
July 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Familiar
Attention to Detail — Highly Proficient
June 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Highly Proficient
Cashier Skills — Proficient
October 2020
Counting cash, processing transactions, following written procedures, and attending to details Full results: Proficient
Principles of Accounting — Completed
August 2020
Preparing financial records according to federal policies Full results: Completed
Data Entry: Accuracy — Highly Proficient
November 2020
Entering data quickly and accurately
Full results: Highly Proficient
Customer Service — Familiar
June 2020
Identifying and resolving common customer issues
Full results: Familiar
Retail Customer Service — Completed
November 2020
Comprehending and responding to retail customer needs Full results: Completed
Electronic Health Records: Best Practices — Completed November 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Completed
Call Center Customer Service — Familiar
November 2020
Applying customer service skills in a call center setting Full results: Familiar
Verbal Communication — Proficient
November 2020
Speaking clearly, correctly, and concisely
Full results: Proficient
Customer service — Familiar
June 2020
Identifying and resolving common customer issues
Full results: Familiar
Basic attention to detail — Proficient
June 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Cashier skills — Proficient
October 2020
Counting cash, processing transactions, following written procedures, and attending to details Full results: Proficient
Work motivation — Completed
May 2021
Level of motivation and discipline applied toward work Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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