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Customer Service Administrative Assistant

Location:
Nairobi, Nairobi County, Kenya
Posted:
September 12, 2022

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Resume:

REFEREES

Hussein Abdinassir

Legal Advisor, Frontier Counties Development Council

adsjgd@r.postjobfree.com

+254-***-***-***

Jane Chungi

Head of Department, Riara University

adsjgd@r.postjobfree.com

+254-***-***-***

Amina Jaberney

Human Resources Consultant, Aga Khan Foundation

adsjgd@r.postjobfree.com

+254-***-***-***

EDUCATION HISTORY

Bachelor of International Relations & Diplomacy

Riara University (2018–2020)

Diploma in International Relations & Diplomacy

Riara University (2017–2018)

Kenya Certificate of Secondary Education

Muslim Academy, Nairobi (2010–2013)

Arabic Classes Jamia Mosque (2016–2017)

Contact Details

P.O. Box 161**-*****

adsjgd@r.postjobfree.com

+254-*********

COMMUNITY SERVICE

Volunteer Kenya Red Cross 2019

Received training on First Aid measures; participated in vocational training talks on combatting sexual violence and attended First Aid competitions.

Visited children’s homes and street children; engaged in talks to relocate children to families.

Volunteer Mama Ibrahim Children’s Home 2019

Organising group visits to serve through cooking, cleaning.

PROFILE

International Relations and Diplomacy graduate seeking to use my persuasive voice, excellent writing and organising skills to tell stories that empower the marginalised in society.

KEY SKILLS & INTERESTS

Written communication

Event planning

Customer service and engagement

Conflict Resolution

Climate change and policy

Excellent listening skills and interpersonal communication

Entrepreneurship

Research skills

Microsoft Office suite

LANGUAGES

English (fluent)

Swahili (fluent)

French (working knowledge)

Arabic (intermediate)

WORK EXPERIENCE

Administrative Assistant Sept 2017–March 2018

Frontier Counties Development Council

Enhanced efficient running of Finance and Administrative departments by providing administrative support.

Helped to plan and execute County Governors’ retreats, stakeholder workshops and events that benefit marginalised counties.

Procured office furniture, prepared interview materials and supervised interview candidates.

Wrote letters and minutes during staff meetings.

Welcomed visitors at the reception.

Registered the organisation with NHIF and NSSF.

Gained confidence and communication skills through engaging with diverse stakeholders.

Online Clothing Business Entrepreneur

2021–Present

Applying Digital Marketing (social media) strategies.

Building networks with suppliers and importers.

Providing excellent customer service.

Managing inventory.



Contact this candidate