Customer Service Call Representative
Resume:
Christine Jenkins
***** *. ******** ***** **** C
Aurora, CO. 80012
***********@*****.***
Education
Manual High School– Denver, CO.
August 2010- May 2012
Adams State University- Alamosa, CO.
August 2012-May 2013
Metropolitan State University- Denver, CO.
August 2013 – May 2015
References
Jeanette Rudolph, previous and current employer
Contact: 720-***-****
*******.**@*****.***
Ernesto Betancourt, Current employer
Contact: 720-***-****
***********@********.***
Skills
Manager Experience – 5 Years
Customer Service – 8 Years
Customer service face to face
Money Managing
Lifting, carrying, pushing 50lbs
Order Fulfillment
Team building and training
Efficient in Microsoft Word, Microsoft Outlook, Xcel, PowerPoint,
Can type 30 words a minute
Admin Work – 5 years
Experience
Adams State University Foundation
March 2013 – May 2013
Supervisor; Lori Laske - Richardson Hall,
208 Edgemont Boulevard, Suite 3080
Alamosa, CO 81101
Reason for leaving: The semester ended and I transferred schools.
Goodtimes, Burgers and Frozen Custard – 3909 E. Colfax Ave. Denver, CO. 80206
June 2013 – October 2014
Position: Shift Manager
Supervisor; Allen Haskett, Jeanette Rudolph
Reason for leaving: New job opportunity
24-7 In-touch Call Center – Wal-Mart Campaign
October 2014 – January 2015
Position: Call Representative
Supervisor; Wanda Gibson 303-***-****
Reason for leaving: Company wasn’t willing to accommodate school schedule
Arby’s, US Beef Corporation
November 2015 – March 2017
Position: Assistant Manager
Dish Network
Position: Customer service rep & Tech support
March 2017 – July 2017
Tire Rack
Position: Office Manager
July 2017 – July 2022
Tasks and Responsibilities
Overseeing the work of 2 office employees, 15 warehouse employees
Ensuring all deadlines and company goals were met
Answering phone calls to and from customers
Monitoring office supplies and ordering new items needed for both office and warehouse
Interviewing and hiring new employee for both warehouse and office
Communicating directly with Human Resources for all new hire approvals and paperwork
Coordinating safety meetings and any changes to the employee handbook
Working directly with the warehouse DC manager
Activities
Volunteers Of America- graffiti cleanup project
Volunteers Of America- Whittier Elementary field day
Cheerleading – August 2011- November 2011
Track and Field – February 2012 -April 2012
Colligate Cheer Leading – September 2012 -November 2012
Achievements
Honor Roll: 9th grade
Outstanding Student Award: 10th, 11th grade
True Grit Award: 12th grade
Manager Certified – March 2013
I am willing to relocate and travel 25% of the time.
Contact this candidate