Customer Service Sales Associate
Resume:
Jennifer Campbell
Looking for a long-term position with a company that values my Customer Service Skills, my Outgoing personality, my Integrity, and my willingness to work hard! Forest City, NC 28043
**************.****@*****.***
• Maiden name is Jennifer Nicole Humphries (used until 10/27/2010).
• Willing to relocate to: Shelby, NC - Gaffney, SC - Spartanburg, SC
• Authorized to work in the US for any employer
Willing to relocate to: Gaffney, SC - Tryon, NC - Shelby, NC Authorized to work in the US for any employer
Work Experience
Sales Associate/Customer Service
Appliance Center of Forest City - Forest City, NC
September 2021 to August 2022
• Greeted each customer as they came in to see if I could help them find something specific they were looking for.
• Answered the phone and handled any concerns or question the customer had.
• Received new inventory from the Warehouse and ensured each piece was tagged with the correct price.
• Used the Zebra label printer to label each unit to help with inventory.
• Did weekly inventory of the entire store.
• Opened and closed the store Monday through Saturday.
• Scheduled deliveries and loaded pick-ups for customers that did not need delivery.
• Used Light Speed for each transaction and for Inventory.
• Received payments via square or cash.
• Prepared Sales Report at the end of each day, deposited cash if there was any.
• Ensured that each customer left happy.
Teacher Assistant
Rutherford County Schools - Forest City, NC
February 2020 to September 2021
• Maintain safety of all children at all times.
• Create monthly Lesson Plans that Individualize for each child's growth in the areas of Language, Physical development, Social-Emotional growth, and Cognitive abilities.
• Plan activities according to the Lesson Plan that provide for each child's individual areas of growth needed.
• Communicate with Parents via Zoom due to COVID protocols.
• Maintain a sanitized classroom and help the children follow social distancing in accordance with COVID protocols.
• Maintain Confidentiality Protocols to protect the information of the families that we served. Store Manager
Kimbrell's Furniture - Forest City, NC
April 2014 to January 2020
• Open the store each morning.
• Hire Sales Associates, Warehouse workers/Delivery Drivers, and Credit Clerks.
• Maintain accurate inventory by receiving each Vendor's trucks and entering received stock into the computer and by checking each Sales Order to ensure that merchandise is entered properly to be removed from inventory. Also, participated actively with the Inventory Team from Corporate once a year as they checked Inventory Status.
• Interacted with Customers during their purchase process by providing financing options available to them and letting them know what merchandise was available immediately and what would need to be ordered.
• Filled in various positions as needed when associates were unable to fill their shifts.
• Negotiated contracts with the customers by analyzing their credit reports from Experian, Equifax, and Transunion. Helped the customer get what they wanted at a down-payment and monthly payment that fit their budget.
• Made sure that each customer left the store happy. Education
Associate in Arts (AA) in Early Childhood Education Isothermal Community College - Spindale, NC
August 2020 to Present
High school diploma in College Prep - Graduated with Honors, as an NC- Scholar, and as a member of the National Honors Society. East Rutherford High School - Bostic, NC
August 2000 to May 2004
Skills
• Inventory management
• Warehouse experience
• Administrative experience (5 years)
• Classroom Management
• Teaching
• Store Management Experience
• Organizational Skills
• Early Childhood Education
• Tutoring
• Experience with Children
• Curriculum Development
• Microsoft Office (10+ years)
• QuickBooks (4 years)
• Customer service (10+ years)
• Shipping & receiving
• Order entry
• Presentation Skills
• Office manager experience (3 years)
• Project scheduling (5 years)
• Administrative experience (3 years)
• Business management (3 years)
• Credit analysis (3 years)
• Logistics
• Customer service
• Typing
• Communication skills
• 10 key calculator
• Windows
• Retail sales
• Product demos
• Sales
• English
• Microsoft Office
• Autism Experience
• Toddler Care
• Childcare
• Microsoft Powerpoint
• Merchandising
• Contract Negotiation
• Math
• Special Education
• Ability to work with little or no supervision
• LightSpeed Retail Program (1 year)
• Event Planning
• Barcode Printing via Zebra (1 year)
• Retail Operations (6 years)
• Negotiation
• Merchandising (10+ years)
• Mentoring
• Delivery Schedule via Track POD (1 year)
• Training & development (10+ years)
• Accounts receivable
• Microsoft Excel
• Microsoft Word
Certifications and Licenses
First Aid Certification
CPR Certification
Contact this candidate