Customer Service Sales Executive
Resume:
Nihal Kurawle
MIS Executive
To learn and Function Effectively in An
Organization and Be Able to Deliver on time &
To Constantly Upgrade My Knowledge and Skills.
***************@*****.***
CBD Belapur, India
WORK EXPERIENCE
MIS Executive
• Guardians Real Estate Advisory
11/2021 - Present, Navi Mumbai
Data Analyzing of Sales team and make report as per Management requirement.
Floor Manager
• The Phoenix Mills Ltd (Phoenix Palladium
Mall)
09/2019 - 10/2021, Lower Parel, Mumbai
Ø Responsible to handle Daily Mall Operation. t. Ø (Internal & External) Responsible for Retailer & Customer Satisfaction Index. Ø Responsible for maintain Mall Ambiance and smooth flow of operations. Ø Co-ordination with other departments of Management to ensure smooth operations. Ø Implementing process for complaint handling and thus reducing the complaint down time. Ø Retailer Management: Taking suggestions / complaints of the Retailers of the mall and forwarding, following up and ensuring the closure of the concern. Ø Responsible for Supervise the up keep, security & maintenance of the area in coordination with the housekeeping, Security & Maintenance agencies Ø Providing important technical inputs to projects team from Operations point of view to ensure maximum feasibility in the Mall.
Customer Service Executive
Altius For Star Bazaar Process
07/2019 - 08/2019, Vashi, Navi Mumbai
Resolving Customer Queries. Giving proper information to the customer. Follow up on the issues till it get resolved. Sales Executive
Good RX Pharma
09/2018 - 02/2019, Sandhurst Road, Mumbai
Selling product to US Clients.
Accountant
Burhani Business Constltancy Service
10/2016 - 07/2017, CST, Mumbai
Accounting,Audit.,ITR Filing,Dealing with IT and GST Department. EDUCATION
Bachelor’s of Management Studies (BMS)
University of Mumbai
06/2016 - 07/2019,
H.S.C
Maharashtra State Board
06/2014 - 05/2016,
S.S.C
Maharashtra State Board
05/2014,
SKILLS
Basic Computer Knowledge
Complete MS Office, Word, Excel, Internet etc
LANGUAGES
English
Full Professional Proficiency
Hindi
Full Professional Proficiency
INTERESTS
Chess Traveling Working
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