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Teacher Assistant Customer Service

Location:
Vincentown, NJ
Posted:
September 11, 2022

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Resume:

RESUME

Joanie Dalessandro

** ********** *****

Southampton, NJ 08088

Cell: 732-***-****

OBJECTIVE: Currently seeking a challenging fulltime position in Server, Customer Service, Special Education, Mental Health or Administrative. The position must present an opportunity for growth.

EDUCATION: Linden High School (Diploma, 1981)

Praxis Para Pro (2003)

University of Phoenix (Associates Degree, Psychology, (2010)

Grand Canyon University (Bachelor’s Degree in Psychology, June 19, 2016)

Grand Canyon University (Master’s Degree in Secondary Education, May 2018)

Registered Behavior Technician expires 8/2/23

EMPLOYMENT:

09/21 – Present

First Children Services

1256 Marlkress Rd, Cherry Hill, NJ 08033

Supervisor: Linzi Ryan

Position: Registered Behavior Technician/ISS Supervisor

Responsible for providing ABA therapy for students in both school and home environment. I implement their BIP by applying positive reinforcement of good behaviors and ignoring incorrect behaviors through the application of Discrete trials. Collecting ABA data and entering into Central Reach Software. As an ISS Supervisor I am responsible for completing CABS and writing treatment programs.

01/17-06.21

ESS Mission One

800 Kings Hwy N, Cherry Hill, NJ 08034

Supervisor: Amanda Donker

Position: One-on-One Paraprofessional

Responsible for providing one-on-one instruction, Discrete Trails, basic sign, PECS, assisting with classroom instruction, grading papers, record keeping, and copies.

07/18 – Present

Build n Care/Proud Moments

150 Airport Road Suite 1800

Lakewood, NJ 08701

Supervisor: Shannon O’Regan

Position: Behavioral Technician

Responsible for providing ABA therapy for students in their telehealth using Zoom environment. I apply positive reinforcement of good behaviors and ignoring incorrect behaviors through the application of Discrete trials. I collect ABA data and entering into Central Reach Software.

EMPLOYMENT CONTINUED:

09/16-9/18

Hampton Behavioral Health Center

650 Rancocas Rd, Westampton, NJ 08060

Supervisor: Kathi Cohen

Position: Mental Health Associate

Responsible for patient’s vitals and 15 minutes’ queue, which is required to keep track of patience status? Maintaining environment and writing daily reports on patient’s mental and physical condition. I work with on adolescent, Geri, adult, and dual units.

07/11-9/16

Loving Learning Childcare

9 Berkshire Road, Westampton, NJ 08060

Supervisor: Self

Responsible for providing loving quality care, preparing toddlers for Pre-School by teaching them basic skills, computer learning skills, wrote my own curriculum, cleaning, and bookkeeping.

09/11-06/12

Kingsway Learning Center

244 West Route 38, Moorestown, NJ 08057

Supervisor: Paul Leonardi

Position: Substitute Teacher

03/11- 06/11

Hampton Academy

Burrs Road

Westampton, NJ 08060

Supervisor: Robert Cabelliere

Position: 1:1 Teacher Assistant

Responsible for assisting a high school age student with multiple disabilities, behaviors, and class instruction, and could apply behavior skills.

09/09-06/10

Chesterfield Elementary School

295 Bordentown-Chesterfield Road

Chesterfield, NJ 08505

Supervisor: Ellen McHenery

Position: 1:1 Paraprofessional

Responsible for providing one-on-one instruction, Discrete Trails, assisting with classroom instruction, grading papers, record keeping, and copies.

10/07 – 11/08

Stewart’s Family Restaurant

807 Tilton Road

Northfield, NJ 08225

Supervisor: Self

Position: Owner/Operator/Bookkeeper

Responsible for running front end, hiring/firing, scheduling, ordering, inventory building maintenance, insurance, payroll, payroll/sales tax, and bookkeeping.

EMPLOYMENT CONTINUED:

9/05 – 10/07

Burlington County Special Services

20 Pioneer Boulevard

Mount Holly, NJ 08060

Supervisor: Tim Mc Kenna

Position: Teacher Assistant Preschool Autistic

Responsible for providing loving quality care, maintain student files, preparing classwork, preparing all documents sent home to parents, assisting with IEPS’s, PowerPoint presentation, and brochures for different functions toileting, and assisting in teaching students. Worked with the children using some sign language, PECS, Discrete Trials, Handwriting Without Tears, and The TEACCH program.

9/03 – 8/05

Eastampton Elementary School

1048 Smithville Road

Eastampton, NJ 08060

Supervisor: Debra Marion Sensbach

Position: Teacher Assistant Preschool Handicap

Responsible for providing loving quality care, preparing classwork, grading papers, keeping student records, and assisting in teaching students.

9/99 – 6/03

Lincoln Annex II School

256 Easton Avenue

New Brunswick, NJ 08901

Supervisor: Mr. Giordano

Position: Paraprofessional Special Education

Responsible for maintaining student records, preparing classwork, grading papers, and assisting in teaching student, and for doing Discrete Trials with some students.

ADDITIONAL SKILLS:

SOFTWARE:

Quick Books, Windows 10, Microsoft Office, Outlook 365, Zoom, Google Meet, Word, WordPerfect, Microsoft Works, MultiMate, Wordstar, Paradox, Outlook, PowerPoint, Dbase, Lotus, Excel, Aldus Pagemaker, MS Access, Act, Timeslips, Quick Books, Peachtree Accounting. Platinum, MS-DOS, OS/2, XENIX, Unix, Novell, POS, Email, and many other applications.

TECHNICAL:

Development of Training Programs

Technical Manual Development

PC Repair & Service

Database Management

Desktop Publishing

CLERICAL:

Word Processing

Accounting

Telephone Management

Administrative Support

ADDITIONAL COMMENTS:

From 1985 to the present, I have held several positions in computers, and special education. I feel that my strong background working with Special Needs Children, Computer repair, Technical Support, and Software Training, Customer Service in person and call center for technical, and Administrative Support would make me a very valuable addition to your company. Prior to working in school environment, I worked for three computer companies, which I did technical installations, software and hardware training, provided phone support, and wrote courses.

REFERENCES:

Kathi Cohen-Hampton Behavioral Health Center

650 Rancocas Road, Westampton, NJ 08060 609-***-****

Kristin Barbadoro - Northern Burlington Regional High School 160 Mansfield Rd E, Columbus, NJ 08022

609-***-****

Shannon O”Regan -Proud Moments, 150 Airport Rd #1800, Lakewood, NJ 08701 908-***-****



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