Sales Associate Front Desk

JONMICHAEL MCARDLE

**********@*****.*** ***** Endicott St Philadelphia PA 19116 267-***-****

EXPERIENCE

MaST Community Charter School, Philadelphia, PA

School Functions Manager April 2021 – June 2022

Managed team of 7 to execute daily workflow and time transitions

Coordinated student arrival and dismissal

Supervised student activity in hallways, common areas, play areas, and the cafeteria

Assisted Front Desk and Front office in any additional tasks when needed

Drove school vans - Student pick- up/drop-off and supply pick-ups.

T-Mobile, Doylestown, PA

Retail Sales Associate May 2017 – April 2021

Drove sales through customer engagement, suggestive selling, and product knowledge

Managed financial transactions and processed payments

Built rapport with tenured customers by acknowledging loyalty and ensuring needs were met

Partnered with upper management to create an unforgettable customer experience

Trained new employees on products and customer service

Canon Solutions America, Philadelphia, PA

Site Representative March 2013 –2017

Performed all office duties including shipping and receiving, filing and reception, and device support

Assisted end-users in everyday requests as needed

Provided convenience care for various printing equipment and placed service calls as needed for equipment

Ensured timely delivery of all incoming packages

Monitored supplies and placed orders to restock inventory

Chickie's & Pete's, Philadelphia, PA

Bartender/Server April 2009 –2014

EDUCATION

Holy Family University, Philadelphia PA 2006 - 2009

Temple University, Philadelphia PA 2004 - 2006

Kings College, Wilkes-Barre PA 2003 - 2004

ACTIVITIES & INTERESTS

Head Basketball Coach – MaST Community Charter School 2021-2022

Assistant Basketball Coach – Central Bucks East High School 2013-2021

Assistant Basketball Coach – Archbishop Ryan High School 2004-2012

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