Center Agent Service Representative

E D U C A T I O N A L A T T A I N M E N T

MCDONALD’S / SERVICE CREW APRIL

BARISTA OCTOBER 7, 2019- MARCH 1,2020, ROBINONS FORUM, MANDALUYONG CITY

CALL CENTER AGENT- CUSTOMER SERVICE REPRESENTATIVE- TELEPERFORMANCE (SILVER CITY, PASIG), OCTOBER 10,2020- FEBUARY 29,2021

2017 - 2018, CARUNCHO AVE., PASIG CITY

I WORKED AT MCDONALD’S CORPORATION WHEN I WAS AT MY SHS DAYS AND WAS WORKING WHILE STUDYING. I WAS PART OF THE SERVICE CREW WHERE I SERVE AS A CASHIER. I WAS TRAINED TO HAVE GOOD SENSE OF COMMUNICATION AND GOOD SOCIAL SKILLS. I WORKED WITH STARBUCKS AS A CHRISTMAS HIRE AND WAS ABLE TO LEARN HOW TO TREAT PEOPLE WITH A SMILE ON MY FACE AND TO GIVE OUT SERVICE WHERE THEY WILL ALWAYS FEEL WELCOME IN OUR STORE.

I WORKED AS A CALL CENTER AGENT FOR 4 MONTHS IN A HEALTHCARE ACCOUNT IN USA, I HANDLE SCHEDULING AN APPOINTMENT TO SEE THEIR DOCTOR FOR THE MEMBERS OF UNITED HEALTHCARE, LOOKING FOR HEALTHCARE PROVIDERS THAT WILL BE SUITABLE FOR THE MEMBER, AND ACCESS ACCOUNT OF THE MEMBER.

A C H I E V E M E N T S

105B, Appleton,

Lakeview Manors,

Brgy. Ususan, Taguig

City

096********

christine.monzon21@gmail

.com

P R O F I L E

S K I L L S S U M M A R Y

CHRISTINE PAULEEN P.

MONZON

O B J E C T I V E

To obtain knowledge in all aspects and to improve my social skills. To enhance my communication skills to the best of my capacity and to achieve greatness in my chosen field. C O M P U T E R I L L I T E R A T E

( M I C R O S O F T W O R D,

P O W E R P O I N T A N D E X C E L )

G O O D I N W R I T T E N A N D

V E R B A L C O M M U N I C A T I O N

M U L T I - T A S K I N G

T I M E M A N A G E M E N T W I S E

F L U E N T I N E N G L I S H A N D

F I L I P I N O

G R A D U A T E D I N S H S W I T H 3 R D

H O N O R A B L E M E N T I O N

W O N T O U R I S M T O U R P A C K A G E

C O M P E T I T I O N

THE FISHER VALLEY COLLEGE- JUNIOR HIGH SCHOOL

THE FISHER VALLEY COLLEGE- SENIOR HIGH SCHOOL 2016- 2018, #5 M.L QUEZON AVE., HAGONOY, TAGUIG CITY

JOSE RIZAL UNIVERSITY - BACHELOR OF SCIENCE IN

TOURISM MANAGEMENT

2012-2016, #5 M.L QUEZON AVE., HAGONOY, TAGUIG CITY 2018- 2022, SHAW BOULEVARD MANDALUYONG CITY

R E F E R E N C E S

JONATHAN W. DE LEON CHIONG

REDEENA THEA AGUILA

DIORISSA BUQUIS AMOLONG

INSTRUCTOR, JOSE RIZAL UUNIVERSITY

091********

********.******@***.***

BARISTA TRAINER, ROBINSONS FORUM

092********

BARISTA TRAINER, ROBINSONS FORUM

094********

P A S S E D A M A D E U S B A S I C

T R A I N I N G

P A S S E D P T C O J T T R A I N I N G

W O R K E X P E R I E N C E

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