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Customer Service Truck Driver

Location:
Hyattsville, MD
Posted:
September 11, 2022

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Resume:

Ricardo L. Mcilwain

***** ******** *****

Lexington Park, MD 20653

240-***-****

**********@*****.***

PROFESSIONAL OBJECTIVE To secure a position as a truck driver, bringing strong experience, credentials and technical skills.

PROFESSIONAL EXPERIENCE

Truck Driver

Scaffold Resource, Lanham, MD June 2014- Present

●Operate an 18 wheeler to transport building materials daily.

●Assist with load and unloading of product at warehouse using Pallet Jack and forklift.

●Track distance traveled and fuel cost.

●Follow all applicable traffic laws.

●Fill up on fuel, clean truck, and wash windows.

●Inspect trailer before and after the trip, and record any defects they find.

●Keep a log of their activities.

●Plan routes using maps or GPS.

●Take rest periods during trip.

●Transports hazardous materials.

●Manage vehicle in safe operating condition required by DOT.

●Deliver load with good attention to customer service and safety.

●Manage logs and records as per DOT regulations.

●Fastening binders or chain so that the load can be secured during transportation.

●Drive trucks to weigh stations before and after loading and along routes to document weights and to comply with state regulations.

●Entering and exiting job site with security code.

Truck Driver

Wasteline Corp, Landover, MD October 2012- June 2014

●Operated an 18 wheeler to transport building materials daily.

●Verified the uploading of shipments to avoid employee theft and fraudulent claims of missing products.

●Reviewed invoices with customers and obtain shipper and receiver authorizations/signatures.

●Maintained trip logs reflecting customer location.

●Assisted with load and unloading of product at warehouse using Pallet Jack and forklift.

●Tracked distance traveled and fuel cost.

●Coordinated vehicle inspections and repairs.

●Maintained safe vehicle and conditions in compliance with company and highway regulations.

●Provided prompt and courteous service to our residential and commercial accounts.

●Cleaned and maintained vehicle

●Charted out best routes for delivery

●Hands on experience in driving and operating different types of service vehicles.

Tow Truck Driver

Hard Charger, Waldorf MD October 2010-October 2012

●Responded to insurance customers. (AAA, GEICO etc)

●Responded to accident scenes.

●Handled removal of illegal parked vehicles at shopping malls.

●Towed vehicles to workshops and dumps or as instructed.

●Completed paperwork in terms of call logs, battery invoices and cash receipts.

●Answered distress calls for accidental and abandoned vehicles.

●Reported any delays in reaching service destinations.

●Performed jump starts, fuel delivery, tire change and lockouts.

Tow Truck Driver

Central Towing, Bowie MD December 2009- August 2010

●Acted as impound for area apartment complex.

●Responded to accident scenes when called.

●Responded to insurance companies and customers.

●Performed jump starts, fuel delivery, tire change, and lockouts.

●Performed maintenance on vehicles as instructed.

●Towed vehicles to workshops and dumps as instructed.

●Responded to problems calls for random and discontinued vehicles.

●Towed vehicles ticketed by police for traffic violations..

Tow Truck Driver

M&N Towing, Temple Hills, MD August 2007- December 2009

●Picked up and delivered vehicles to auctions and various charity organizations daily.

●Traveled long distance as instructed.

●Worked irregular hours, including evenings, weekends and holidays.

●Operated flat bed, wheel-lift, and hook and sling truck.

●Ensure vehicle is running in fine shape.

●Responsible for getting distribution invoice and cash from the customers.

●Keep track of the safety of the product (vehicle) while towing.

●Responded to insurance customers

Tow Truck Driver

Ervans Towing, Clinton MD June 2006-August 2007

●Responded to accident scenes when dispatched by the Police Department.

●Performed minor duties such as jump starts, tire change, and lockouts.

●Acted as impound for area apartment complex

●Performed maintenance on vehicles as instructed.

●Responded to insurance companies and customers as needed.

Tow Truck Driver

Henry’s Wrecker Service, Capital Heights MD July 2004- June 2006

●Responded to accident scenes.

●Provided excellent customer service.

●Provided cash handling

●Towed to nearest repair shops or tow lots.

Truck Driver

Chaney Enterprises, Waldorf MD January 2003-July 2004

●Provided hauling service to local business consisting of gravel, sand, rocks etc.

●Worked various shifts

●Provided greet customer service.

●Traveled long distance

Archbishop Carroll Senior High School, Washington, DC- June -1992

KEY QUALIFICATIONS

●Valid CDL A driver’s license

●Maintain good driving record which reflects adherence to all Federal DOT regulations

●Over 8 years experience of driving heavy vehicles

●Up-to-date medical certification

●Expertly operate 6,10, and 18-wheelers and straight trucks with 5,9,10 and 13 transmission speeds.

CORE COMPETENCIES

●Safety rules and regulations

●Preventive maintenance

●Routes familiarity

●GPS and navigation

●Map reading

●Client relations

●Travel Log maintenance

●Customer satisfaction

●Ability to lift 75+ pounds

●People Skills

●Cash handling

References available upon request



Contact this candidate