Resources Manager Section Leader

Jo Linda Noble

Boise, ID

505-***-**** ************@*****.***

https://www.linkedin.com/in/noblejo

Core Competencies / Tools

tRecruiter Leadership

tComplex Problem Solving

tCurriculum Development

tZenDesk, PM software

tExcel/Word/Power Point

tLMS, ATS, CRM

tLeadership/Training

tCommunication Public Speaking

tCommunity Outreach

tStrategic Planning

tStrong Organizational skills

tTime management

tSocial Media recruitment

tSourcing and brand building

Education

Master of Administrative Leadership, University of Oklahoma, Norman, OK, (Research Theories, Culture of Organizations, Leadership Methods)

Bachelor of Science, Education, University of Oklahoma, Norman, OK,

CAREER SUMMARY: Proven leader with 20 years of experience in Human Resources, Project Management, and Talent Acquisition dedicated to developing teams, strategy, training, motivation, and successful operations. A visionary possessing high integrity, ethics, and trust by empowering team members to strive for challenging goals while mentoring each along the way. Trusted advisor to executive leadership with the drive to spearhead change management and cultivate a culture of diversity, equality, and inclusion. Experienced with local, national, and global business models, this leader will produce results.

Employment History

Director of Talent Acquisition – PetIQ Eagle, ID AUG 2021-Present

Developed Vet Recruiting 101 training modules for Vet recruiting team increasing production by 75%

Collaborated with Regional Medical Directors with veterinary onboarding, offer process and community clinic recruiting process increasing retention by 25%

Teamed with IT team to implement integrations into (Lever)ATS with Indeed, LinkedIn, ADP and google analytics for better quality reporting and efficiency of use reducing hours of manual calculations

Developed KPIs for the recruiters to follow for success leading to 100% increase in hires YOY

Contributed to marketing team to develop signage and other marketing tools for clinics, conferences, and email advertising for clinics in 42 states and over 2000 community clinics

Developed a referral program for veterinarians, tracked referrals and increased hires 20%

Created a lead source analysis to determine the RIO on platforms, job boards, and other methods

Implemented ZipRecruiter and LinkedIn Enterprise to increase the reach for qualified candidates

Background, license verification, qualification management

Created interview templates for levels of engagement in the Applicant Tracking System

Spearheaded Recruitment DEI campaign with consulting marketing team for veterinarians increasing applicant traffic and hires over 50%

Managed the Conference schedule and budget for recruiting efforts increasing veterinary candidates by 75% and successfully measured ROI

Human Resources Officer – Out Patient Medical Centers Natchitoches, LA FEB 2021-AUG 2021

Member of Executive Team dedicated to serving the underserved

Creates policies and standard operating procedures; Increased employee engagement 75%

Provides Career Development Opportunities and Staff Training, Coached all levels on Leadership skills

Provider Credentialing and Privileging, Recruiting, Background Checks, Benefits Management

Maintains standards from Federal and State Guidelines with 100% compliance YOY

Managed immigration process for H1B1 and I551 employees

Conducts regular performance evaluations for staff members

Provides guidance to staff in accordance to federal and state regulations, Employee Law/Hiring practices

Briefs staff on EEO, OSHA and other mandatory training requirements

SAAS Solutions Project Manager(FINTECH) – APS Payroll Shreveport, LA OCT 2019-FEB 2021

Developed Project schedules for multiple clients reducing time spent on project management

Tracked project timeline with Workfront; Worked with DEV team to create special functionality for clients

Built company profiles in program developed specifically for HR and Payroll

Monitored and managed tasks in multi-level projects to stay on track and within budget

Selected to manage projects with a pilot integration with a national Accounting partner

Collaborated in developing Play Book to train Project Managers

Communicated with development team to implement custom solutions for clients

Human Resources Manager–David Raines Community Health Centers(FQCH) Shreveport, LA JUL 2018-OCT 2019

Leads all HR functions for 11 clinics and corporate office

Leads recruiting efforts for all levels of health care using HRIS, ATS and other posting sources

Oversees benefits to include health/vision/dental/life/AD&D, STD and 403b

Developed an Employee Engagement Program resulting in 60% increase in retention

Worked closely with immigration attorneys to provide H1B and I55-1 status for incoming providers

Louisiana Board of Medical Examiners, Louisiana Board of Pharmacy, Louisiana Board of Dentistry

Worked closely with LSUHSC residents and Fellows in Family Practice, Pediatrics, and Internal Medicine

Managed and reviewed Peer Reviews on a quarterly basis

Responsible for steering change management with organizational transformation

Developed a new onboarding program responsible for decreasing turnover by 40%

Revised operational human resources policies and employee handbook

Increased accuracy and efficiency of provider credentialing for board approval and insurance payors

Responsible for 100% pass rates on government inspections (HRSA)

Developed and maintained risk management protocols for HR

Led/participated in committees: QA/AI, Leadership, Policies and Procedures, Employee Engagement

Director Talent Acquisition – Manpower, Bossier City, LA Bossier City, LA NOV 2015- JUN 2018

Payroll for over 200 employees weekly using Peoplenet and third-party tools

Developed strategic marketing plan including community relations, social media and B2B

Designed tracking system and on-call program for more efficient dispatch

Developed and taught recruiting techniques and client management

Market analysis - demographics, socio-economic developing strategic marketing/recruiting plans

Increased gross profits and sales in corporate division 200% in 4 months

U.S. Army Director of Health Care Recruitment, Shreveport, LA 2012-2015

Responsible for medical recruiting in 25,000 sq. mls achieved combined mission three years in a row

First Recruiter in US to commission a MAVNI physician (program designed for Mission Accessions Vital to National Interest – US Citizenship program)

Oversaw four recruiters in one office, mentored 15 officers/recruiters across CO area-5 states

Increased production in region 200% in two years; Led office from 31st to 1st in Battalion area

Strategic planning, short term, long term for marketing, school visits, market share

Developed excellent working relationships with community organizations, Universities/Colleges

Used critical thinking and problem solving to penetrate difficult markets with resistance to military

U.S. Army Assistant Director of Health Care Recruitment, Denver, CO

Junie O Jewelry – PR/Investor

U.S. Army Assistant Director of Health Care Recruitment, Fairfield, CA

U.S. Army Recruiter, Albuquerque, NM Recruiter, Enid, OK

U.S. Army Reserve 95th Division Band Drum Major/Euphonium Section Leader

Teacher, Educator, Norman, OK

CERTIFICATIONS, AWARDS and TRAINING

Certificates and Training:

Professional Human Resources Certification HRCI-PHR

Project Management Essentials Certified – MSI 2020

Lean Six Sigma White Belt – MSI 2020

Human Resources Core Competency

Equal Employment Opportunity Training for Supervisors and Managers

Department of Defense Government Purchase Card/Allocations and Management (Funds Management/Reimbursable) Duties included monthly/quarterly reconciliation of account

Sexual Harassment/Assault Response and Prevention

Composite Risk Management Course

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