Patti Jordan
*** ***** ***** ****** ***. ***, Myrtle Beach, SC 29579 • 434-***-**** • ******.*****@*****.***
Professional Summary
Well-organized administrative professional bringing excellent multitasking abilities developed over 10 years of management experience. Commended for consistently driving team success with knowledgeable enforcement of company procedures and skillful personnel training.
Proficient in Word, Excel and PowerPoint.
Skills
Order management
Relationship building and management
Office administration
Documentation and reporting
Office management
Mail handling
Staff management
Performance improvement
Scheduling
Data entry
Work History
Administrator, 05/2020 to 08/2022
Carolina Forest Vacuum-Myrtle Beach, SC
Check and verify personal information on new online orders.
Partner with Bank Reps to verify customer purchase information.
Oversee and complete order shipments via UPS Shipstation.
Audit store, warehouse and storage inventory daily for accuracy and perform audits as necessary.
Complete vendor invoices for accuracy.
Deliver excellent customer service.
Store Manager, 08/2019 to 11/2019
Halloween City – North Myrtle Beach, SC
Created work schedules according to sales volume and number of employees.
Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Oversaw, trained and encouraged up to 17 associates, promoting culture of efficiency and performance.
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
Assistant Manager, 09/2018 to 08/2019
Walmart – Danville, Va.
Monitored employee performance and developed improvement plans.
Trained team members in successful strategies to meet operational and sales targets.
Submitted reports to senior management to aid in business decision-making and planning.
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Work Study Office Assistant, 04/2018 to 08/2018
Danville Community College – Danville, Va.
Informed and supported business leaders through consistent communication and administrative support duties.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Administrator, 11/2017 to 08/2018
Team Nurse – Danville, Va.
Defined medical and administrative best practices by writing policies and procedures.
Devised plans to drive achievement of goals related to health, safety and employee relations.
Maintained compliance with local, national and federal requirements by tracking staff education and certifications.
Education
Medical Office Studies Specialist, 2018
Danville Community College - Danville, VA