Estate Manager Administration
Resume:
North Olmsted, OH *****
*.******@*****.***
Heather Silkey
Experience
**** - ******* **** ****** *********, OH
Property Manager
• Manage Regional Portfolio from Erie, PA down to Columbus, Oh
• Establish and maintain superior relationships with tenants
• Prepare and monitor service contracts with vendors
• Budget and manage operating expenses for assigned properties
• Establish scope of work, acquire bids, assign and monitor all non- recurring maintenance and repair with CAM budgeted expenses
• Conduct thorough building, parking lot and roof inspections 2017 – 2020 CBRE Cleveland, OH
Real Estate Manager
• Responds to tenant needs, ensuring that administrative and building staff resolve problems quickly
• Ensures that services are provided in compliance with policies, procedures, regulations and contractual obligations and standards
• Ensures periodic property inspection – Recommends and approves alternations, maintenance and reconditioning as necessary
• Contracts and supervises vendor services as required
• Acts as primary contact with property owners to ensure that objective as being met
• Prepares and deliver timely, accurate and complete reports
• Develops and controls annual budgets for operating and capital expenses
2016-2017 Flynn Restaurant Group Cleveland, OH
Manager of Lease Administration
• Manage team of lease administrators
• Act as liaison between Flynn and external partners, landlord and CAM vendors
• Review monthly payments, such as rent, CAM and real estate taxes, then reconcile payments with the statements from vendor/landlords
• Communicate with internal and external legal teams
• Record management of supporting documents for lease modifications, including web-based document storage
2010 - 2016 Carnegie Management and Development Corp. Westlake, OH Construction and Lease Administration Manager
• Oversee leasing issues for real estate department, operations, legal and Accounting for a portfolio of 69 Commercial/Retail properties, consisting of over three million square feet
• Negotiate renewals for expiring lease agreements
• Manage lease amendments and coordinate tenant alterations
• Maintain tenant relations beneficial to both the property owner and tenant retention
• Prepare annual CAM estimates, reconciliations and collection Education
Cuyahoga Community College Cleveland, OH
• Construction Management and Estimating
• Interior Design
Virginia Marti School of Design Lakewood, OH
• Associates Degree, Interior Design
International Academy of Merchandising and Design Chicago, IL
• Interior Design
License and Certifications
• State of Ohio Real Estate License
• Notary Public, State of Ohio
Computer Skills
• Excel, Word, MRI, Nexus, Asset View, CoStar and Perspective Content
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