Customer service, hospitality

Vinci A. Kelley

Objective:

My goal is to obtain entry level employment while learning the required material or technology to pursue a great career.

Personal profile:

•Punctual/ Dependable

•Excellent language/ grammar skills

•Superior Organizational Skills

•Professional Attitude

•Proactive

•Work Ethics

•Interpersonal Skills

•Time Management

•Multitasking

Education:

2001-2005 West Feliciana High School St. Francisville, La 70775

2005-2006 Baton Rouge Community College Baton Rouge, La 70807

2006-2007 Louisiana Dental Assisting School Zachary, La 70719

2008-2008 FOLKS Campus La Technical College Jackson, La 70748

2010-2011 Nicholls State University Thibodaux, La 70310

Certifications

TWIC card

Class D Chauffeur License

Certified Nursing Assistant

Certified Dental Assistant

Work Experience

OPG Holding: Another Broken Egg 2531 Citiplace Ct #100, Baton Rouge, La 70808 225-***-****

Description: Key Manager June 4, 2019- current

•Proficient and trained in all areas of the front of house and back of house functions like Hostess, Server, Bartender, Trainer, Exposition, line cook

•Maintain high employment quality standards consistent with ABE standards

•Performing assigned pre-opening quality checks (kitchen and bar line checks, interior and exterior maintenance

•Review staffing and station assignments

•Ensuring that restaurant is completely ready for service before 7:00 AM

•Supporting and coaching of the front of house staff in customer service

•Ability to balance the needs of the front of the house and back of the house staff for smoother operations

•Performing table checks. Handling routine customer problems (re-cooks, comps, etc.)

•Completing server check-outs and tip recording

•Accurately collecting, tracking, recording tip out

•Completing all end of shift paperwork

•Preparing restaurant to be closed at the end of operations and securing the premises

•Participate in special events, marketing, purchasing, training, quality control and financial control activities

Phil Guilbeau Offshore 2510 N Alex Plaisance Blvd. Golden Meadow, La 70357 985-***-****

Description: Office Clerk: January1, 2012- January 15, 2013

•Inventory office supplies

•Issued checks (Phil Guilbeau's personal,) manage account statements/ balances

•Account payable/receivables

•Perform basic bookkeeping duties i.e. QuickBooks

•Filing duties

•Mail employee paychecks/ stubs

•Notice to Mariners; 6 copies one per vessel

•Answered phones and greeted clients warmly

•Reroute calls to appropriate people

•Prepare files for 2013 venders

•Answer inquiries about company

•Operate office machines and software, fix malfunctions

•Take and deliver messages

•Insert bills in envelope and mail

•Prepare coffee and water for staff and clients

Maloy P. Guilbeau 216 Ridgewood Blvd. Golden Meadow, La 70357 985-***-****

Description: Personal Assistant: January1, 2012- January 15, 2013

•Managed calendar, scheduling appointments, interviews and meetings

•Interacting with various people on their behalf

•Making travel arrangements

•Taking dictation and correspondence and reports

•Screening phone calls and emails

•Maintaining a filing system to have documents readily accessible

•Running personal errands (dry cleaning, making coffee, post office etc)

•Anticipating what will be needed and plan ahead for it

•Paid bills and kept up with personal accounts

•Handled money, credit cards and gas cards

References

Marc Nicholls 318-***-****

CSE Construction Manager

Myron Patterson 225-***-****

Westlake Chemical Plant

Mia G. Pitre 152 W 40th St. Cut Off, La 70345 985-***-****

Phil Guilbeau Offshore Office Administrator

Maloy P. Guilbeau 2616 Ridgewood Blvd. Golden Meadow, La 70357 985-***-****

Phil Guilbeau Offshore Business Owner

Jamie Daniels 5771 Mimosa Way St. St. Francisville, LA 70775 225-***-****

Outside Sales/ Project Manager Cajun Valve Port Allen Office

Wesley Hidalgo 5249 Oak St. St. Francisville, La 70775 225-***-****

Construction Coordinator, Jacobs Engineering

Contact this candidate