Customer Service Receptionist

Brianna Lasseigne

***** ****** **, **********, **, 70764, US • 225-***-**** • ***********************@*****.*** With strong planning, problem-solving, and communication skills, I am extremely efficient and accurate. Professional at assisting customers with both simple and complex needs. While greeting and interacting with customers, answering calls, i still maintain a positive and upbeat attitude. Organization

Customer and client relations

Communications

Process improvement

Database administration

Mail handling

Transcription and dictation

Sorting and labeling

First Aid/CPR

Customer service

Scheduling

Relationship development

High School - 2022

Plaquemine Senior High School - Plaquemine, LA

Front Receptionist - July, 2021 to Present

Supreme Chevrolet West - Plaquemine, LA

Routed incoming calls to the most qualified personnel and departments within the company. Was in charge of sorting and distributing mail correspondence between departments and personnel, as well as parcel packaging, preparation, and timely shipping.

Made sure to always be available for more work when needed Gathered and prepared documentation and reports for office meetings, distribution, and filing. Managed a multi-line telephone system that handled over 150 calls per day on my own. Answered phone calls from clients, vendors, and a variety of other callers looking for information. Gathered and distributed messages to team members and managers to support open communication and excellent customer service. Greeted all customers with a friendly greeting, answered general questions, gathered information about the nature of their visit, and directed them to the appropriate offices.

Provided professional greetings to incoming visitors and customers, as well as friendly, knowledgeable assistance. Wrote professional memos, letters, and marketing copy to support business objectives and growth. Quickly routed incoming mail and messages to the appropriate people. Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers. Kept the reception area clean and tidy to give visitors a positive first impression. Received business correspondence and routed it to the appropriate departments and employees. Client payments for service and down payments were collected, and account balances were updated. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Cleaner - July, 2022 to Present

Clean To Tidy Cleaning Service - Baton Rouge, LA

Was meticulous in my handling of equipment, chemicals, and materials. Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness. Used maximum strength cleaning solutions and equipment to safely clean industrial job sites. Used Skill to complete all cleaning tasks in a timely manner. Mixed, used, and stored hazardous chemical cleaners properly to reduce the risk of injury or illness. Used the proper chemical solutions and equipment to avoid damage to the floors and fixtures. Was in charge of emptying trash cans and transporting trash to collection areas. Used time management and efficient cleaning techniques to meet deadlines. Toilets, sinks, showers, kitchen surfaces, and other high-traffic home fixtures were all sanitized. First Aid/CPR

Emergency medical responder

I am 17 years old but i graduated a year early and would love to get a new job with an amazing environment CERTIFICATIONS

ADDITIONAL INFORMATION

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