Personal Assistant Executive
Resume:
Sensitivity: Internal
ELIZABETH M. COLLINS
adsj61@r.postjobfree.com
www.linkedin.com/in/elizabethm-collins
Executive Assistant
Administrative Support and Office Manager that assisted senior management in a fast-paced environment. Demonstrated strong organizational and interpersonal skills, ability to plan and manage/facilitate meetings and exceed deadlines and handle confidential matters. Skilled at successfully and diplomatically interacting with all levels of management, vendors, and clients in a confident and poised manner. Proven ability to manage the full scope of opening, managing, and closing an office: managing documents and inventory; and extensive full-cycle event planning. Known for being highly trustworthy, ethical, and discreet, as well as committed to superior customer service. Detail-oriented and resourceful in completing projects and effectively multitasking.
Microsoft Office 365 MS Outlook Database Management Travel Arrangement Event Planning Onboarding Accounts Payable (AP) Accounts Receivables (AR) Conflict Resolution PROFESSIONAL EXPERIENCE
CBRE – Houston, Texas 2021 – Present
Customer Services Coordinator
Gathers supporting documentation to complete voucher forms and process Brokers' commission payments while abiding by company accounting policies as well as local and national laws.
Maintains CBRE brand, product, office and client messaging and consistency by applying templates to produce marketing materials including flyers, proposals, tour books, maps, floor plans and qualification packages.
Reviews marketing material specifications and acts as point of contact and liaison with centralized marketing, analysis and research groups to coordinate the completion and submission of financial, marketing and various client specific property data to incorporate into customized property information packages.
Organizes the preparation and production of customized, client specific property information packages in response to Requests for Information (RFIs) and Requests for Proposals (RFPs).
Coordinates complex on/offsite meetings and conferences. May schedule appointments, keep calendars and arrange travel itineraries and meeting room reservations.
Updates and maintains various information databases. Generates standard and ad hoc reports as required and assist with website updates (as needed).
May coordinate advertising schedules and placement with local centralized marketing group.
Tracks, collates and maintains inventory of marketing materials. COWEN AND COMPANY, LLC – Houston, Texas 2014 – 2020 Executive Assistant/Office Manager
Managed the opening of a local office, including planning, implementation, and organization according to specifications. Worked with vendors, installers, information technology, maintenance, and the City while remaining under budget and by the due date.
Purchased and leased all kitchen and office equipment and managed contracts, negotiated prices and office lease, and set up accounts, with vendors and other service providers,
Supported Managing Director, Vice President, Associates, and three Analysts. ELIZABETH M. COLLINS
Sensitivity: Internal
Answered and managed incoming calls received and interacted with incoming visitors and filed and retrieved documents and reference materials.
Developed and maintained a database and a client contact list in Outlook which increased the sales funnel and sales production.
Coordinated travel that included transportation and hotel accommodations, managed destination itinerary and processed travel expenses.
Handled all mailing and shipping for the office.
Arranged and coordinated meetings and events including client appreciation, birthdays, and holiday parties.
Led every aspect of event planning, such as selecting venues, determining the cost, arranging event services, and monitoring client approval.
Conducted general accounting, AP, and AR.
Performed personal assistant duties which included making family travel arrangements, acting as personal valet and overseeing home maintenance which increased C Suite productivity.
Dealt with complaints and inquiries.
Ensured that health and safety policies were up to date and took yearly Fire Warden training to be assisted in the organization of the human resources function by keeping personnel records up to date, collecting and reviewing resumes, and arranging interviews.
Assisted with new hires which included fingerprinting and giving orientations.
Screened, responded to, and distributed incoming communications.
Liaised with internal staff at all levels and interacted with clients.
Managed inventory of office supplies and placed orders, as necessary. TOYS FOR TOTS - Houston/Galveston, TX 2004 – 2019
Event Organizer/Coordinator
Worked closely with the Toys for Tots organization and Houston’s Children’s Charity for fifteen years. Organized events during the holiday season in the Southwest Texas region.
Handled all the marketing for the events, solicited businesses for raffles prizes and silent auction items, as well as collected toys and monetary donations.
Raised $50,000.00 which was a combination of raffle, silent auction, cash, and toys per the main event often exceeding the corporate contribution
Liaised with the SSgt of Toys for Tots and the families who had questions or concerns.
Organized and recruited volunteers for events and the Toys for Tots distribution at George R. Brown Convention Center and churches around the city.
Assisted companies with the request to be dropped off-site.
Posted, directed, and answered inquiries that involved aspects of the program. EDUCATION
Associate Degree in Arts – Houston Community College – Houston, Texas CERTIFICATIONS/TRAINING
Fire Warden Training and Certification – Houston, Texas ELIZABETH M. COLLINS
Sensitivity: Internal
ASSOCIATIONS/ORGANIZATIONS
Citizens for Animal Protection – Houston, Texas
Houston Children’s Charity – Houston, Texas
Sugar Creek Woman’s Association – Sugar Land, Texas Toys for Tots – Houston and surrounding cities
Walk to End Alzheimer’s – Sugar Land, Texas
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