Communications Coordinator Data Entry

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Mario W. Pinardi III, M.Ed.

********@*********.*** 614-***-**** Boston, Massachusetts

Profile of Qualifications

Brand Identity / Management • Multi-project Management • Strategic Analysis / Planning • Print / Digital Production • Trends Tracking / Analysis • Personalized Media • Team Building • Customer Training/Development • Web Development • Visual Merchandising • Retail Sales • Promotions • Process Improvements • Product Knowledge • Public Relations

• Integral leader who offers experience in media design / marketing, print / digital production, and visual merchandising for high-profile brands / clients to execute plan strategy and drive growth and product awareness.

• Ambitious self-starter who excels at developing and implementing personalized product /client-specific initiatives, and effectively evaluates core business needs to attain leverage within highly competitive markets. Professional Synopsis

Apple Computer, Cambridge, MA & Columbus, Ohio

People Operations Planner (Career Experience)

Coordinate external hiring events and the internal selection process. Responsible for documentation administration including file maintenance and retention throughout the employee lifecycle. Serve as an advocate for employees by finding answers to people- related questions and connecting them to the appropriate resources in-store. Responsible for the administration, accuracy, and data entry in the time management system and the administration of time away programs in-store. Genius Administrator

Oversees the repair intake process and executes the delivery of completed repair projects for customers. Also, I triage any part issue or software issue for the repair project to ensure the customer has the best experience possible. Technical Specialist • Family Room Specialist

Strategically repair relationships with customers seeking technical service to achieve a maximum understanding of Apple products, including providing part-time technician duties to service customers’ Apple electronics.

• Develop and deliver personalized relationship building about Apple-owned products / software, and manage the repair process and the repair supply management process.

Nationwide, Inc., Columbus, Ohio

Senior Communications Coordinator • Forms / Media Design / Knowledge Management Spearhead conceptualization and design of administrative and technical media for retirement plan products, including managing and resolving concerns to print and digital production issues and executing business recovery.

• Directed large-scale design projects, both print & digital, and created personalized media for clients with net worth of $10+ billion.

Analyst • Process Management • Communications Coordinator Led targeted development of administrative and non-marketing media for 457 Deferred Compensation plans, including proactively reviewing and / or responding to print production issues concerning plan products on daily basis.

• Created personalized client media for medium- to large-scale cases / clients. Financial Services Analyst – Correspondence & Web Services Built and sustained profitable operations by providing advanced Internet service assistance and marketing correspondence for 457 Deferred Compensation plan, including reviewing and responding to plan-based legal issues, as well as executing business recovery processes for escalated customer service issues via Internet or mail.

• Supported delivery of training information for exceptional cases / clients regarding various legal issues. Financial Services Analyst

Expertly delivered advanced service assistance and conducted financial transactions for 457 Deferred Compensation plan participants, including creating administrative support and financial documents for participants, as well as executing business recovery for escalated customer service issues which was instrumental in ensuring seamless efforts.

• Conceptualized & designed comprehensive training media for exceptional cases and clients to boost efficiency. 2

Coordinated efforts with a details-focused merchandising team in creating optimal visual merchandising displays, including designing profit-generating store events, as well as working with management to set weekly sales / displays.

• Successfully designed & supported high-volume major store-wide events, along with designing print collateral for events. Assistant Sales Manager

Exhibited solid leadership skills toward training and managing sales teams in product knowledge, visual merchandising, client services, and recovery, including liaising among executives regarding business trends, guest issues, and staffing.

• Interfaced among large-scale vendor representatives regarding all product issues and staff training. Tommy Hilfiger USA, Columbus, Ohio/New York, NY

Vendor Representative

Drove business growth by representing the company with Federated Department Stores with responsibilities encompassing high- volume men’s sportswear and men’s accessories departments, including organizing and conducting in-store outposts via aggressive sales and promotions, as well as creating visual merchandising displays.

• Developed and led training and product knowledge sessions with store management and associates.

• Managed large store accounts with $5 million + in sales and in store design. Ohio University, Athens, Ohio

Public Relations Coordinator – College of Fine Arts Played a vital role in coordinating nationwide events for alumni in order to procure donations for the university, including planning seminars and workshops presented by famous alumni for students and creating promotional publications.

• Conceptualized and designed statewide posters for the School of Theater's Mainstage Season. Education, Professional Development, and Technical Summary Master's Degree in Digital Media (Projected 2024)

Masters of Education in Counselor Education & Therapy Bachelor of Science in Journalism (Visual Communication, Design / Marketing) Northeastern University

University of Dayton

Ohio University

Project Management Training / Certification • Technical Writing Expert Product Internship – The Sun, London, UK • Registered Representative – NASD • Series 6 License Brand Identity & Management Seminar – The Ohio State University • Certified Internet Webmaster (CIW) Certification

Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) • Adobe Creative Suite (Photoshop, InDesign, Illustrator, Dreamweaver, Acrobat Pro, Lightroom, After Effects) • QuarkXPress • Mac OS • iOS Adobe Acrobat Expert • Keynote • Numbers • Pages • AS / 400 • HTML5 • Web Content Management • Wordpress • Sharepoint • Docusign

Mario W. Pinardi III, M.Ed.

********@*********.*** 614-***-**** Boston, Massachusetts Marshall Field’s Department Stores, Columbus, Ohio Visual Merchandiser

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