STEPHEN ABBEY

Tulsa, OK ***** • adsj52@r.postjobfree.com • 517-***-****

OBJECTIVE

To gain employment with a company where I can utilize my strong communication, interpersonal, and technical skills to grow and develop a long-lasting career.

SKILLS

Computer Hardware/Software

Microsoft Outlook Word

CompTIA A+

CompTIA Network +

Microsoft Excel Powerpoint

Oral/Written Communications

Organized Multitasking

Independent Responsible

Customer Service Relations

Project Management

Security + Linux

Priority Setting

Problem Solving

Detail Oriented

Critical Thinking

MILITARY SERVICE

United States Air Force, Electro/Environmental Specialist – Honorable Discharge

EDUCATION

Spartan College of Aeronautics and Technology, Nondestructive Testing, 1260 hrs – Graduated: 12/18

Technical Certificate, Network Administration Program, Career Quest Learning Center – Jackson, MI

High School Diploma, Napoleon High School – Napoleon, MI

ACADEMIC EXPERIENCE

Nondestructive Testing skills gained include the operation of equipment used in Magnetic Particle (MT) 60 hrs, Liquid Penetrant Testing (PT) 60 hrs, Radiographic Testing (RT) 180 hrs, Ultrasonic Testing (UT) 180 hrs, and Eddy Current Testing (ET) 180 hrs. Training also includes the principles of Radiation Safety, Metallurgy, and various industry codes and standards.

METHODS & EQUIPMENT

Magnetic Particle Testing; Magna-Tech wet Horizontal-Contact & Coil; TSI Porta-Mag MP 1000 (portable unit); MagnaFlux (yokes)

Liquid Dye Penetrant; Visual and Fluorescent and Water Washable and Solvent Removable

Radiography; 90 hrs Theory/90 hrs practical; Equipment utilized: Manual Film Processing; Lorad LPX 160 KV 5MA; ITE 300 KV 5MA; Fuji Dynamix Series 5 CRT System; GE Nova Automatic Processor and QSA Global 880D.

Ultrasonic Inspection; Sonic-136 Staveley Instruments; Straight Beam, Angle Beam and Dac Curve and Linearity Graph

Eddy Current Testing; Nortec 1000 & 2000 Digital Readout; Olympus 500; Conductivity Curve, Crack Detection

Non Conductive Coating Using Liftoff; Aluminum sorting.

Welding Codes & Standards; The Welding Inspector; The Metric System, Welding Terms and Symbols; Basic Welding Metallurgy; Materials Control, Weld Joint Inspection and Temp Control; Welding, Joining and Cutting Processes – I; Welding, Joining and Cutting Processes – II; Codes Governing Welding Inspection; Qualification of Welding Procedures, Welders and Welding Operation.

EMPLOYMENT HISTORY

Racker

LMI Aerospace, Inc.- Catoosa, OK 06/2021 – Present

Inspect, sand, and rack aircraft parts

Data entry

NDT Technician

Webco Industries, Inc. - mannford, ok 01/2019 – 07/2020

Perform quality audits on mills to insure conformance

Perform destructive and nondestructive testing

Set-up eddy current

Calibrate micrometers and calipers

Perform hardness tests

Bell Associate

Hard Rock Hotel & Casino - tulsa, ok 6/2018 – 12/2018

Assist customers with luggage

Provide customer service

Desktop Support Technician

Technician – tulsa, ok 09/2017 – 11/2017

Imaged PCs and laptops

Test and troubleshoot imaging software

Working with SCCM to install health system software

Relocating client workstations and printers

PC Technician Contractor

gdh consulting – tulsa, ok 07/2017 – 08/2017

Provided Field IT Tech Support for public schools; ensured timely completion of computer system network repairs.

Communicated with both teachers/team members daily; resulted in outstanding customer service/team dynamics.

Prioritized projects/workloads; managed/serviced/repaired schools’ IT Networks/guaranteed secure client systems.

Safely operated company vehicles/equipment; ensured proper operation/daily reliability and end of shift security.

IT Network Customer Service Representative

modis engineering – tulsa, ok 04/2017 – 06/2017

Fielded customer’s IT technical issues; validated problems/resolved w/ correct repairs/retained valuable contracts.

Answered incoming calls; channeled callers to appropriate department accordance to company program directives.

Documented customer work tickets; provided technical information/data to DOE system’s Field IT Technicians.

Rectified customer problems/complaints; resolved issues surpassing company customer service level agreement.

Machine Operator

care fusion – mannford, ok 12/2016 – 03/2017

Safely operated manufacturing machines; produced quality parts ahead of time/increased company production.

Analyzed quality control measures; inspected/packaged products accordance to the US Health Industry standards.

Maintained cleanliness during daily activities; guaranteed sterile operations for Monthly State Health Inspections.

Accurately operated polishing machine during manufacturing; crucial to product integrity/reduced material waste.

Customer Service Representative

peckham industries – lansing, mi 12/2015 – 11/2016

Adhered to Company’s Code of Ethics/Security Protocols; guarded customer information/reduced identity theft.

Operated a unique Knowledge Base Computer System; strictly adhered to the Department of State protocol/policies.

Offered valuable customer service by communicating w/ customers and treated them w/ respect during transactions.

Mentored new employees on special training/professional development; prepared them for future responsibilities.

Network Administration Extern

computer ties – jackson, mi 10/2015 – 11/2015

Interacted w/ customers to build strong relationships; provided them w/ consult services/project completion times.

Resolved customer’s problems/complaints; rectified computer technical problems and helped with system repairs.

Installed/assembled computers and hardware; performed quality assurance inspection to ensure reliable functions.

Troubleshoot computers/printers/copiers/scanners malfunctions; effort helped aid in customer business retention.

Facilities Service Associate

Lowe's home improvement store – jackson, mi 11/2014 – 10/2015

Facilitated coordination between store/contractors; channeled info to direct outsourced team to complete repairs.

Directed replacement/exchange of credit card readers; installed new product/helped protect customer information.

Reinforced company policies/loss prevention procedures; protected valuable merchandise/reported security issues.

Team Safety Rep; adhered to rules/regulations to ensure employee protection and safety equipment serviceability.

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