Customer Service Cashier

JOSHUA HERRERA JR.

***** ******** ******, *** ******* TX 78251 · 210-***-****

**************@*****.***

I am a self-motivated individual with cash handling and customer service experience. I present my best in any opportunity that is presented to me. I am looking for a company that will utilize my current skills and knowledge, while offering the opportunity for advancement.

EXPERIENCE

NOV. 2020 – SEP. 2021

CASHIER, SERVER, COOK, Sonic Drive in

Began as a server and worked to become more knowledgeable. As a Server/Cashier, I was responsible for customer face to face interactions. Ensuring orders were handled and delivered correctly. Also maintained a cash drawer which required accurate count reports and the end of each shift. Ensured correct amounts were received and correct change returned. As a Cook I handled different order options and request. Always striving to provide customers the best experience from their meal.

SEP. 2021 – NOV. 2021

ENTERTAINMENT PERFORMER, Sea world tx

Seasonal opportunity to work as a performer. I was responsible for providing customers with a truly unique and entertaining experience nightly. General guidelines were provided, but performances were mostly improvised. This environment provided me the opportunity to develop problems solving techniques while strengthening my customer service skills.

JAN. 2022 – PRESENT

SERVER/RUNNER, SHIFT ORGANIZER - FLIX brewhouse

I worked to provide customers with the best moving going experience available. I handled customer orders, memorized weekly/monthly specials, and payments for any orders. Delivered orders directly to customers seats and did what I could to ensure they had all options available to them, while not disturbing other customers movie experience. End of shift closing responsibilities very depending on the company needs, but include closing out cash drawers, sanitizing cook and prep stations, theater clean-up, and nightly inventory counts. As shift organizer I ensure all shift duties for runners/servers are dealt out equally and all duties are being completed on schedule.

EDUCATION

MONTH

HIGH SCHOOL DIPLOMA, John paul stevens High school

SKILLS

Cash/Credit Card handling Experience

Good Communication Skills

Customer Service Experience

Attention to Detail

Fast learner

Good problem-solving ability

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